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Profile: anton_ivanov

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Bugs
26 days ago

Hello,

Could you submit a ticket with a link to your store and the version of plugin and nopcommerce you are using?

3 months ago

Hello,

Have your products been marked as new? That is done by checking the Mark as new setting in the Product info section of the product administration.

Bugs
3 months ago

Hello,

Thank you for reporting this!

We've already fixed this issue in the plugin. You will have to download and update your plugin on your store.

You can read how to do that in this article from our documentation.

Hope that helps!

7 months ago

Hello,

Unfortunately, there is too little information regarding your issue and we can't help you here.
Can you submit a ticket with your admin credentials and store URL so we can investigate your configuration and see what is causing this?

Hello,

Could you submit a ticket with your the full error details so we can investigate this issue?

8 months ago

Hello,

Thank you for reporting this!

We've fixed the issue in the latest version of the plugin. You will need to update the plugin on your store.

You can read about how to update a plugin in this article from our documentation.

Hope that helps!

Hello,

Can you please submit a ticket with store URL, admin credentials and more details on how to reproduce this issue so we can investigate it?

9 months ago

Hello,

Could you submit a ticket with your nopCommerce version, URL and admin credentials to your store?

9 months ago

Hello,

Thank you for reporting this!
This issue has already been fixed in the latest version of the plugin. Please update your plugin on your store.

You can read how to update a plugin in this article from our documentation.

Hope that helps!

Hello,  

Can you submit a ticket with Admin Credentials and FTP Access to your store so we can investigate this issue?