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Error: "Retrieving condition types failed" when adding a new condition group.

Greg Fleming
22 days ago
#20882 Quote
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I saw a 4 year old post here for the same error that indicated a solution involving adding a web.config appSettings key to overcome a limitation in the .Net framework on the JSON request: <add key="aspnet:MaxJsonDeserializerMembers" value="150000" />.

But this didn't work for me when I tried it, and I can't help thinking maybe the 4 year old post was for an earlier version of NOP that wasn't in .Net core, so the fix might no longer be applicable.

We're on NOP 4.0.  Does anyone know what else might cause and/or fix this error?
anton_ivanov
18 days ago
#20885 Quote
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Hello,

Could you submit a ticket with your the full error details so we can investigate this issue?
Regards,
Anton Ivanov
Nop-Templates.com
Greg Fleming
18 days ago
#20887 Quote
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Apparently our subscription isn't associated with my user/email address, so I can't submit a ticket myself.  I'll have the guy who bought the license submit the ticket.