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8 years ago
#6 Quote
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Topic for reporting any Nop Home Page Sliders problems.

IMPORTANT NOTE: There is a known issues with installing new plugins in nopCommerce.
Please read this post for more information.
mcecilien
8 years ago
#43 Quote
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Hi
I have installed the extension on the version nopcommerce 2.2, the installation was been. I have realised the installation in English version.
The carouselSlider is fonctional on both language (English and French) but the 3DSlider is only functional with the english language.
When I change the language in french the 3dSlider is not functional, all the pictures are displays on the pages and there is any animation with the 3DSlider.
Support
8 years ago
#46 Quote
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Hello mcecilien,

Thanks for reporting this!

Just some questions that can point us to the problem.
What were the steps to reproduce it.

1. Installed the Nop Home Page Sliders as described in the docs.
2. Adding images and enabling the slider.
3. Enabling French as a language on the store.
4. And then the 3D slider stopped working.

Was this the order of actions or any other. Please write to us with details on how to reproduce the problem.

We will investigate this and get back to you as soon as possible.

In the meantime would it be possible to give us a link to the page where(if live site) you are using them and they do not work as expected.

Thanks!
mcecilien
8 years ago
#47 Quote
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This is the URL to see the problem.
http://wsitemc.hd.free.fr:81
To see the problem you have just to switch between the two languages défined.

The steps you have describe is exactly the same steps I have realise.
1. Installed the Nop Home Page Sliders as described in the docs.
2. Adding images and enabling the slider.
3. Enabling French as a language on the store.
4. And then the 3D slider stopped working.

I have realised a new scenario with a new installation, this is the steps that I have realised on this new installation:
1) Installation a new version of npcommerce 2.2 with only the english language
2) Installed the Nop Home Page Sliders as described in the docs
3) Adding images and enabling the slider.
At this step the Home Page 3DSliders is functionnal with English language
4) I add a new language. (French)
5) I upload the ressources for the the french language
6) Enabling French as a language on the store.
7) And then the 3D slider stopped working
Support
8 years ago
#48 Quote
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Hi mcecilien,

thank you for the info!

We have reproduced the problem successfully and will get back to you when we fix it.

Thanks!
Support
8 years ago
#49 Quote
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Hi mcecilien,

the problem has been fixed and it is uploaded on the site.

If anyone else that has already downloaded Nop Home Page Sliders experiences the same problem can download the new extension or contact us via email.

Thanks!
naresh
8 years ago
#179 Quote
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I guess there is a bug with this home page sliders, I have installed it on Nop2.2, and everthing works fine, and i like it too, only issue is if the plugin is enabled i am not able to access forum from frontend, if i disable this plugin i am able to access forum, please advise.
Support
8 years ago
#180 Quote
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Hi naresh,

Thank you for reporting this problem.
We will let you know when this is fixed.

Best Regards,
Nop-Templates Support Team
Support
8 years ago
#181 Quote
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Hi guys,

The new version with the fix is uploaded.
You can now download it from My Account -> Downloadable products
Delete the old plugin folder and add the new one and then restart your application.

Best Regards,
Nop-Templates Support Team
naresh
8 years ago
#183 Quote
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This is awesome support, I really appriciate it. Thank you so much.