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Profile: anton_ivanov

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Bugs
one year ago

Hello,

The only localizable setting in the product ribbons Small product picture ribbon and big product picture ribbon is the Text setting.

The Position and Picture settings aren't localizable and that is the correct behaviour.

Hope that helps!

one year ago

Hello,

Can you check if the Use one page checkout setting in Administration -> Configuration -> Settings -> Order Settings is checked? If you'd like the same checkout as on demo.nopcommerce.com this setting should be checked.

one year ago

Hello,

You've mentioned that you've upgraded from 3.9 to 4.0. Can you tell me if you've followed these instructions?

Hi,

We've answered to your ticket and are waiting for a response so we can figure this issue out.

one year ago

Hello Lance,

You can try enabling the Full-Text search functionality in nopCommerce.
This can be done by clicking the "Enable Full-Text" button on the bottom of the Administration -> Configuration -> Settings -> General Settings page and then changing the Search mode setting to "Using CONTAINS and OR with prefix_term".

Note: Please note that this is a nopCommerce functionality and is not part of any of our products. The Instant Search plugin just adds additional functionality to the default nopCommerce search and doesn't change how it works.

Hope that helps!

one year ago

Hello,

You probably have the Ajax Filters plugin enabled on your search page. In that case you will also need to check the Enable search in product tags setting in Administration -> Nop-Templates -> Ajax Filters -> Settings -> Integration Settings.

Hope that helps!

one year ago

Hi,

That is a token from the customer reminders message templates (Administration -> Nop-Templates -> Plugins -> Customer Reminders -> Manage Reminders) in nopCommerce 3.80.

Disable Logo
one year ago

Hello Bhavik,

This issue has been fixed in the latest version of the theme. You will need to download the latest version of the theme and update just the Core plugin.

You can find more information on how to update the plugin in this article from our documentation.

Hope that helps!

Hello Tommy,

The upload plugins and themes from the administration functionality firstly delete the plugin/theme you are trying to upload from your store if it is present in your files before uploading the new version. It seems that the .dll file of the Core plugin is locked or still used by some process while the application is trying to delete it.

We've and some of our clients have encountered such issues when using Azure to host their stores. This is why we've written the following article.
This article applies only if you are using Azure. If you are not using Azure I will ask you to submit a ticket with access to your server (place where your store is hosted) so we can further investigate this issue.

one year ago

Hello,

It seems you are sending some kind of attachment with the ticket. Can you give us more information regarding this issue? Can you show us the ticket you are trying to send?