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Hi Simon,

Thanks for the feedback. We have identified what the issue is and it will be fixed in a day or two. I will let you know once it is done so that you can merge the fix.

Thanks again.

9 years ago

cooperchen wrote:
Hi

I have a problem about add all product category to mega menu, I try to limit product sub-categories with 2 for good PC browse view, but number 2 of sub-categories also limit mobile sidebar view in only 2 categories can see, it was unreasonable.

https://drive.google.com/open?id=0B_ERI2WY7ttWM3NsMzE3ZEphczg

https://drive.google.com/open?id=0B_ERI2WY7ttWRUFrZ2FubVV1dlE


Hi cooperchen,

Thank you for the feedback. It looks like an issue that we will be fixed soon. On mobile you should see the same set of categories as on desktop.

We will let you know once this is fixed.

Bugs
9 years ago

Hi Marko,

Sorry for the late reply.

Would it be possible to let us know what language is used on this website so that we can check whether the font used in the Nop Traction Theme supports that language. If not we can tell you how to replace it with a font that supports the particular language. As you know every font has support for several languages and it can always turns out that a given language is not supported.

Looking forward to your reply.

Hi Simon,

I have explained the situation in this forum post.

Thanks.

Hi Simon,

The reason why you are experiencing these issues is because of the fact that the Smart Product Collections plugin is included only in the Nop Pavilion Theme. Thus it is styled for this theme only except the Default Clean one. Please note that plugins that are not part of a theme may not be designed and styled for that theme. As we have 24 themes and more than 25 plugins, it is really hard to have all plugins styled for all themes. So that is why plugins not included in a theme are designed and styled upon customer requests.

Would it be possible to submit a ticket and let us know if you intend to use the Nop Smart Collections plugin in any theme different than the Nop Pavilion Theme and Default Clean.

Thanks for your cooperation.

9 years ago

coco.m wrote:
We turned the feature on for you, check the demo again:
http://themes.pavilion.nop-templates.com/

Hello,

After buying 1 license of a theme, can I install it both on the live server and on a test server. The test version could be even localhost, or a subdomain of the live site.

Thank you !


Hi again,

Yes, you can purchase a single domain license and when placing the order just write the live domain on which you are going to host your site. The theme can be used on a dev site or even localhost without any issues.

Please let me know if you need any further information.

9 years ago

Paul_FL wrote:
Thanks for the update Stefan. All seems to be working again with the demo. Great job updating the themes to 3.8 so quickly.

-Paul


Hi Paul,

Thanks for the kind words. We always try to deliver the best products in a timely manner.

Should you need any further information, please let us know.

9 years ago

Paul_FL wrote:
Hello,

When I click the below link to view the Brooklyn Demo it sends me to a "Page Not Found" . Yesterday it was allowing me to choose from 2 different "sets" but something seems to have broken. Just thought i'd alert you all to it. Thanks!

http://themes.brooklyn1.nop-templates.com/themedemo/preview


Hi Paul,

Sorry for the inconvenience. We are currently upgrading all our demos to the latest nopCommerce version 3.80 and there might be some delay until all the demos are fully functional, but it should not take us more than an hour.

Thanks for the feedback.

9 years ago

nopadmin wrote:
Hi, just a general question here.  I have a client whose manager selected the shop all theme to be applied to the project when the project first got started.  The project has many view files and such in the shop all theme that have been modified to provide custom functionality.  However, the manager has been let go and the company owner would rather use another theme.  

How complex would this task be?  Do many of your themes roughly share the same set of view files and the look and feel are changed primarily in the css files?  Would it work to get the new theme and replace the shop all css files with the new theme css files?  I understand it may not be a perfect drag and drop replacement but it seems like it would have to be easier than putting in all the custom functionality into the new theme's view files.

Thanks for any help you can provide.

Regards,
Shawn


Hi Shawn,

Although it may look like a simple drag and drop, but each theme and especially the latest ones use fairly a different structure for the layout pages, header and footer. So most of the partial views and small pages will be the same across all themes, but again you will need to adjust the css to follow the new structure and the javascript that comes with each theme, which I think will be quite hard and time-consuming.
My suggestion is to choose another theme and merge your custom changes in the new theme. This sounds more like a copy and paste, because the custom functionality will be the same, but just put in a different theme. Thus you will move to the new theme very easily and without any issues.

Hope that makes sense.

Should you need any further information, please let me know.

9 years ago

kennyorr wrote:
Hello
I am displaying 12 products per page (3 rows of 4) on the category listing. On scrolling down to page controls when I advance to the next page cursor position is maintained at the bottom. My client would like it to return to the top and I have tried inserting javascript to do this. It appears after returning to the top, the theme is automatically returning to the bottom of the page. What is the best way to achieve this? Thanks


Hi Kennyorr,

If you are using the Nop Ajax Filters plugin, there is a setting in the administration of the filters called "Scroll To Element On The Page After Filtration (Desktop)" - you need to check it so that when the new page is loaded via ajax you are scrolled to the first products on the page.

Please let me know if this fixes your issue.