Bugs

Hi madsgodvinjensen,

please submit a ticket with the required data to our system providing a link to your site and admin credentials, so we can investigate it.

I actually tried to submit a ticket before posting here but it doesn't work. The form finds no products no matter what I write. And if no product is found the text box is cleared. And the field is required... Can I send you an e-mail instead?

Hi madsgodvinjensen,

I guess you are trying to submit a ticket from an account that has no valid licenses. Please the account with which you have purchased the product for which you want to submit a ticket. We no longer accept support emails as we manage our support via the ticketing system.

I have the exact same problem with product ribbons in a 3.6 nopcommerce eshop. i have applied the code in the app.config. what is the solution to this? i have about 200.000 products

Hi, 

Please submit a ticket so we can find the best solution for you.

Hi,

in 4.0 some localized fiedl doesn't works

CategoryPageRibbon_Locales_0__Text WORKS
CategoryPageRibbon_Position NOT WORKS
PICTURES  NOT WORKS

thanks

Hello,

The only localizable setting in the product ribbons Small product picture ribbon and big product picture ribbon is the Text setting.

The Position and Picture settings aren't localizable and that is the correct behaviour.

Hope that helps!

Hi! hmm… we just update nop 4.0 > 4.1 today our nop used 81% of CPU... after disable Ribbons it's use 10-20-30%...

Is any knowed issue in this plugin?

We have 7 ribbons / 48 products on page…

1. Promotion - showing -20% if discount is …
2. Out of stock
3. Newproduct
4. "First in country" - here we set ovveride on product..
5. Free delivery - if bigger than 100 $
6. Free delivery - if bigger than 150 $
7. "ribbon category" - when product is in category X
Our shop have maybe 100 categories about 1600 products?

I tested it now, and when i  ribbons, and start watching website (only category). In few minutes CPU grow to 80%.

Strange situation. Open category when i'm logged on admin... increase cpu 20-30%... when i do a same like a guest it's +10%?


After disable ribbons… cpu is 5-10% with higher score 40-50%... ?

We use element earth theme variant 1

Strane issue.. Also our ecommerce with 3.9 is working like that... sometimes the server CPU running 90% other times 20%. Do you think it is the ribbons plugin the cause?

We will try to disable it and I'll let u know

Lorenzo