Please note that we offer 1 year of free support as part of your product purchase and we can't afford to provide free support forever (no company in the world can).
I understand your frustration since your license has expired but we can't investigate the issue you are having without access to your store and it is not OK to share access to your store here in the forums. That is why we requested you to submit a ticket.
If you can demonstrate the issue without the need to submit a ticket please feel free to do so and we will advise.
The Avenue theme was just released for 4.4 so it is available for download now.