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bmoc2 wrote:
Hi there. I'm just wondering is it possible to install the theme locally before using it for the url I am actually going to use.
What concerns me is that when I go to purchase the theme I have to give the url I am going to use. However currently I am working on the store locally.
Is it possible to enter the url of my website but then edit and use it locally before making the website live?

Any help would be greatly appreciated.


Hi bmoc2,

Yes, it is possible to use the theme on a localhost without any problems. Please refer to our FAQs.

25 days ago

partspsc wrote:
I have a couple questions as far as UPS shipping methods are setup..

I have been selecting products for free "Ground" shipping but when I do it no longer estimates pricing for 2nd Day or Next Day Air.

Could it be set up so it still estimates and customer can still chose 2nd or Next Day for parts that are set up for free shipping?

Also could we have it just say "Ground Shipping" instead of "UPS Ground" ?


Hi partspsc,

Could you please submit a ticket regarding this as we might need to have access to your store administration and see how you have set this up?

27 days ago

Bellgate wrote:

1.  One Page Checkout worked perfectly until I upgraded to v3.90.


From what version did you upgrade the plugin? Actually the plugin works much much better in 3.90 as we refactored its implementation between 3.80 and 3.90 release of nopCommerce. So a later version of the plugin for 3.80 was already refactored/improved.

Bellgate wrote:

2.  I mostly see this behavior when Guests are checking out.


The guest customers definitely do not have an address and a country respectively but if the pre-select country option is enabled then this should work. Does the shipping providers have a requirement to have something more than just a country selected for the address?

Bellgate wrote:

3.  When I disable the plugin the default NopCommerce One Page Checkout works perfectly.


The default one page checkout forces you to add a shipping address before you are offered with the available shipping methods and that is why it works. Guest customers are forced to add a shipping address (with all the required fields) and then the shipping methods are shown (based on this address). While on our checkout you can choose a shipping provider first and then select an address or any other possible combination based on the customer's individual preferences.

Could you please submit a ticket and provide us with access to your store administration?
This way we will see how the plugin(s) are configured and what happens during the checkout and will be able to advise and resolve this.

Excel import
one month ago

bobg@tgiltd.com wrote:
Did this feature ever get added?


Hi Bob,

No, this feature is not available in the plugin.

2 months ago

Alan Stark wrote:
Hi Stoyan,

Do you have any plans to make the search provider swappable?

Cheers,
Andrey


Hi Andrey,

We don't have such plans simply because the plugin is designed to work with nopCommerce and is quite coupled with the nopCommerce infrastructure i.e services and database. If we were to create the plugin for other ecommerce platforms it would make sense to abstract all the code (which will quite a lot of work) but for now we don't have such plans.

2 months ago

santoshbpathak wrote:
We have applied nop ajax filter on our live site and it was working fine, but before few days it was not working on one page  and giving error like "TypeError: $(...).attr(...) is undefined[Learn More] in  Filters.min.js file" in browser

console.  Page url is "https://dermawear.co.in/all-products" on which it shows error. Need help to resolve this issue as soon as possible.


Hi,

We have already replied to your other post here.

Please don't duplicate forum posts!

2 months ago

Freddy1234 wrote:

Have question do the instant search usually register in analytics if they go to search page instead of clicking a product on dropdown?

Reason i am asking is that my analytics now only gives me 253 unique searches since launch
But in the backend in nop
place 1 - 5 of 6499 items is over 6000 but will research it more :)


Hi Freddy1234,

As Anton explained, Google Analytics tracks only page visits. So it will track when the customer is on the search page but it will not track the searches in the Instant Search since they are not separate page visits (the client has already visited a certain page i.e Home page, when they do the search in the Instant search plugin).
In other words the information in GA shows you the page visits while the nopCommerce backend will show you the actual searches either via the search page or via the Instant search plugin.

I hope this makes sense!

2 months ago

wombat wrote:
Is it possible to check the demo site together with a certain theme? To be specific I would like to see how OPC works under the Pavilion theme or other responsive themes. A link to an existing prod site is Ok if there is one.


Hi wombat,

The OPC is styled for all our themes since it is one of our bestselling plugins.
We could not add the OPC on the Pavilion theme demo as it will be misleading for anyone looking at the demo and they may believe that this plugin comes with the Pavilion theme out of the box.
But there are many live stores that are using the Pavilion theme.
You can see our Pavilion theme Pinterest page that contains link to sites using the theme. I am sure many of them are using the OPC.

3 months ago

bcdiesel wrote:
Hi,

It would be nice if there was the ability to have the plugin update the “UpdatedOnUTC” record in the products that are in each template. 

The reason I say this is so that the sitemap.xml file will flag google to update the product/category listing to show the new data that SmartSEO produces. I assume that Google won’t go through the re-crawl process for items that don’t have a recent update/change date. 

Am I wrong in this? Is there another way I can “force” google to do a complete re-index?


Thanks!
Travis


Hi Travis,

I am not sure if Google rely too much at the sitemap. I don't really know exactly what their algorithm is but I believe they re-index the whole website every 3-4 days based on my observation in our website.
I am not sure if it is correct to change the updated time of the products from the Smart SEO plugin as we are actually not changing the actual products.
I think a better solution would be to have a setting for the Sitemap to show a specific updated time for everything and not rely on the updated time. This way you can "force" the whole website to be re-indexed assuming google uses that information to re-index the site of course (which I really doubt).

3 months ago

ecommercefactory wrote:
Hi

Is this possible to do in version 3.80?

The code stops at line 45 so I assume the page has been updated as you said to paste it at line 206.

Thanks

Peter


Hi Peter,

Yes, the code has changed since 3 years ago. Also it may vary from theme to theme so I would advise you to submit a ticket and specify the theme that you are using and we will advise what needs to be done exactly to have the related products into a tab.