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DarioV
15 days ago
#21555 Quote
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Hi Boyko,

I am not asking for support. I am reporting that your product is not working and there is obvious bug.

Since I use your porducts for several years, I noticed several things:
- there is more and more bugs in your plugins and templates
- there are no new plugins and most of them have some kind of problem
- there is 1 new template per year

I do not have time to spend searching what is wrong in your products since I am not paid for it.

If you want to give your customers good product, you should have bug report place, where we could report all thing that are not working

Regards,
Dario
Boyko
14 days ago
#21558 Quote
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DarioV wrote:

I am not asking for support. I am reporting that your product is not working and there is obvious bug.


Hi Dario,

You have reported this:

"it seem that Mega menu is not working properly. When I want to nest link on main menu, there is none."

I don't think this is an obvious bug as this functionality is working fine on our side (we can't reproduce it).
Please note that many websites are using the Mega Menu plugin and we are not aware of such an issue that the plugin is not working in the scenario you have mentioned so we can't know if there is a bug or not until we manage to reproduce it. Maybe it is an issue on your side which we need to further investigate.
There are many issues that we have already been reported and fixed thanks to this forum (that we have created) and the posts from our clients and we appreciate that but in your case, we can't help you without access to your store and investigate it.
I am sorry but if you don't want to renew your license and submit a ticket providing us access to your store where you experience this issue then we won't be able to help you much.
Regards,
Boyko Stanev
Nop-Templates.com
DarioV
14 days ago
#21559 Quote
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Boyko wrote:

I am not asking for support. I am reporting that your product is not working and there is obvious bug.

Hi Dario,

You have reported this:

"it seem that Mega menu is not working properly. When I want to nest link on main menu, there is none."

I don't think this is an obvious bug as this functionality is working fine on our side (we can't reproduce it).
Please note that many websites are using the Mega Menu plugin and we are not aware of such an issue that the plugin is not working in the scenario you have mentioned so we can't know if there is a bug or not until we manage to reproduce it. Maybe it is an issue on your side which we need to further investigate.
There are many issues that we have already been reported and fixed thanks to this forum (that we have created) and the posts from our clients and we appreciate that but in your case, we can't help you without access to your store and investigate it.
I am sorry but if you don't want to renew your license and submit a ticket providing us access to your store where you experience this issue then we won't be able to help you much.



Ok, try to do next on Emporium Theme
- On Megamenu go to "MenuItems"
- Add Custom link Test with URL "#" to Menu and try to nest this link under "Contact Us"
- Add additional Custom link Test2 with URL "#" to Menu and try to nest this link under "Test"

Last link is not visible in Menu. When I use other Theme than Emporium, everything is OK

Example:


Regards,
Dario
DarioV
14 days ago
#21560 Quote
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Here you can see picture with example:
https://1drv.ms/u/s!AvsqjmDfPhONjSjJRBNmYAfXfIBk?e=i2Cr4m
Boyko
13 days ago
#21561 Quote
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DarioV wrote:
Here you can see picture with example:
https://1drv.ms/u/s!AvsqjmDfPhONjSjJRBNmYAfXfIBk?e=i2Cr4m


Hi Dario,

I just replicated the same Custom Link menus on our demo store and it is working fine.
Could you provide a link to the store where you have set this up so we can inspect the markup of the Menu (in case it is a styling issue for example).
Regards,
Boyko Stanev
Nop-Templates.com
DarioV
13 days ago
#21562 Quote
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Boyko wrote:
Here you can see picture with example:
https://1drv.ms/u/s!AvsqjmDfPhONjSjJRBNmYAfXfIBk?e=i2Cr4m

Hi Dario,

I just replicated the same Custom Link menus on our demo store and it is working fine.
Could you provide a link to the store where you have set this up so we can inspect the markup of the Menu (in case it is a styling issue for example).


Hi Boyko,

as I said in my last post, MegaMenu is working on other Themes, but not in Emporium Theme. But never mind. I reorganized links, so it is not important any more

Regards,
Dario
Boyko
13 days ago
#21563 Quote
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DarioV wrote:


as I said in my last post, MegaMenu is working on other Themes, but not in Emporium Theme. But never mind. I reorganized links, so it is not important any more



Hi Dario,

Sorry, I have missed your post where you mentioned the Emporium theme.

Actually, in the Emporium theme, we have forbidden the third level of menu items on purpose.
This is because the menus would go "out of the screen" since the menus are aligned on the right side of the main menu by design.
Regards,
Boyko Stanev
Nop-Templates.com
DarioV
13 days ago
#21564 Quote
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This forum is about Emporium Theme, so I mentioned MegaMenu and bug. As I understand, that is a feature for you :-)

It is wrong that this feature is not available. Every customer should be able to decide where to put some thing in order to organize data on web site...

Regards,
Dario