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Profile: todor.atanasov

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Bugs
5 hours ago

manager wrote:
Why often don't the logo images appear?
It reappears after restart application and disappears again after a while.
Is it a web server problem? How to fix it?


Greetings,

Thank you for reaching out to us!

Please raise a ticket in our support system and provide us with the URL of your store there.

5 hours ago

hakon@monssen.no wrote:
We used the Emporium theme for nopCommerce version 4.2.
Now we are in the process of upgrading our webshop to 4.5.
We will have to buy a new Nop Emporium license, but how can we upgrade our solution to use Emporium for 4.5? I know there are many tables in the databases for Emporium, among other things...


Greetings,

Thank you for reaching out to us!

Our licenses are valid for all nopCommerce versions that we support. So if you have an active license for Emporium, you may use it for both 4.2 and 4.5.

And in regards to the upgrade steps, please follow our upgrade instructions from our documentation.

JRon wrote:
I think I have found a way to fix this for me, I´ll just add the plugin view files to the Theme B plugin theme folder and remove the code that executes the plugin functionality.

This way the plugins are active but not doing anything for Theme B.


Hi,

Yes, you may do some customizations of our plugins, but some issues might occur, so I would advise you to do some testing after you are done with the modifications.

JRon wrote:
Hi there, let´s say I would like my customers to be able to select a theme. Is it possible to have a plugin only active for one theme?

For exampe Theme A would be using Nop Quick View and Nop Quick Tabs plugins but Theme B would not be using them.

Can this be done, if it´s not available out of the box could I at least make some changes to Theme B like removing some Widget Zones or something like that?


Greetings,

Thank you for reaching out to us!

Some settings are per store and you may use different plugins settings for the different stores, but there is no such functionality that you look for in nopCommerce.

Note: There is only a setting in nopCommerce to allow the customers to select the theme they want

25 days ago

support@leeprecision.com wrote:
Hi, I would like to utilize the homepage_slider_after widget in Views/Shared/_Header.cshtml. I want to place my homepage content in there so that it doesn't render below the sidebar category menu.
I want the content to render within the div with class "two-columns-area-right". How do i do this?


Greetings,

You are free to use any widget zones for our plugins, you may even add more widget zones to a specific plugin through its SupportedWidgetZones.xml file. However, using some widget zones might require further CSS customizations of your store.

So I would advise you to check out our documentation on the Pavilion theme where we provide exact steps on how we have set up the homepage on our Pavilion demo.

You may check out the administration of the Pavilion demo yourself.

25 days ago

steve.morris@happen.biz wrote:
When browsing to the second page of a category(Via Page 2 link" , if we have a product in the category with '0' as the size, the filter is automatically setting itself to 0 and then given a no product found on the page 3.
Changing the size value to 'Zero' resolves the issue.



Hi,

We have replied to your ticket that you have submitted in our support system, please reply there and provide us with some more details on the exact steps to replicate the issue.

25 days ago

andypulse wrote:
When we buy this theme and install it do we have the ability to make changes to the underlying HTML/CSS/Javascript coding?


Greetings,

You are able to make any customizations to the HTML/CSS files that you need. However, the JavaScript files are minified, so if you are encountering any bugs, you have to contact us via the support system on our website and provide us with the details about the issue, then we would provide a fix for the problem.

itinnovations wrote:
The problem with using a filtered url, it is ugly and cannot be re-written using a url rewrite module. This is because of using the # in the url which is only interpreted by the browser.

Is there any way to rewrite the following url to a human readable format? I do not think so. This would require the plugin to be modified.

FROM
/category-page#/specFilters=2m!#-!17

TO
/filtered-category-page


Hi,

Unfortunately, we cannot change the way our plugin works.

You may consider using the nopCommerce default filters functionality, which was added in the last versions.

2 months ago

porcelanosa wrote:
Hello,
Due to much spam we are forced to change URL of contact us page, how can we do it? Thanks in advance

Greetings,

Thank you for your reply!

The pages in nopCommerce can be managed under Content management -> Topics (pages).

You may change the Search engine friendly page name for a given page if you want to change it's URL handle.

Hello,
That is of course first thing i went to do, but there is no trace of contact us page. Or better to say no trace of that exact contact us page. Since one we have is unpublished and using completely different url than one that is present on site.


Greetings,

Sorry for the misunderstanding!

The default contact us page in nopCommerce is not related to our products and it's route is registered in \Infrastructure\RouteProvider.cs.

You would have to modify the nopCommerce source code in order to change it.

2 months ago

porcelanosa wrote:
Hello,
Due to much spam we are forced to change URL of contact us page, how can we do it? Thanks in advance


Greetings,

Thank you for your reply!

The pages in nopCommerce can be managed under Content management -> Topics (pages).

You may change the Search engine friendly page name for a given page if you want to change it's URL handle.