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Profile: todor.atanasov

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ActionWebsites wrote:
What is the simplest method for having the homepage laid out like the AllShops page e.g. map and then listing datagrid below it?


Greetings,

Thank you for reaching out to us!

Unfortunately, the shops grid cannot be added on the homepage mainly for performance/design concerns.

Bugs
one year ago

danthorndyke wrote:
Hello Team,

we are using attachment plugin into our website.

And we migrate that site from 4.30 to 4.50 but  after migration we getting issue like as per below image when some one click into PDF file from product details page.

https://prnt.sc/Yk36wv_R_lio


Same case still working fine into 4.30 as of now so we don't know what going wrong into some products only.

This is admin side SS : https://prnt.sc/6WI4TmnMh7hI  it's same as 4.30

So please let me know if you want any further info or solution for this issue.

Thanks,


Greetings,

Thank you for reaching out to us!

The download URL should be a valid URL, so please try adding one.

I have reported this to our developers as well, so they can add a validation for a correct URL and to display a message that this should be a valid URL.

one year ago

JRon wrote:
Hi!
I am working on a website with very few categories and we would like to show the available subcategories on top of the filters. This is easy to do on desktop as you can see in the screenshot below, but this only works on desktop not in mobile.

Can I somehow add the categories above the filters in the mobile version, in the div element with classes
nopAjaxFilters7Spikes filterBox responsive-nav-content

Where is the view for this box below that renders below the footer?


Greetings,

Thank you for reaching out to us and sorry for the late reply!

The quickest way to move the filters below the categories is to use different widget zone for the Ajax Filters:

https://imgur.com/5yXvmEs

You may do this under Nop-Templates -> Plugins -> Ajax Filters -> Settings -> General Settings.

one year ago

jaseefar wrote:
if i downlead the latest urban theme , can i get the theme for  nop version 3.8 also??

we are migrating from 3.8 to the latest.

if we are purchasing the latest urban what are the steps to integrate it with our latest nopcommerce.

we have customization on 3.8 urban theme can i replace the old cstml file in latest theme views.


Greetings,

Thank you for reaching out to us!

Yes, we support 3.8 version for the Urban theme and you may download it on the My Dowloads page.

Bear in mind that if you upgrade to 4.5, your customizations would be deleted and you have to manually merge your customized templates.  

Bugs
one year ago

manager wrote:
Why often don't the logo images appear?
It reappears after restart application and disappears again after a while.
Is it a web server problem? How to fix it?


Greetings,

Thank you for reaching out to us!

Please raise a ticket in our support system and provide us with the URL of your store there.

one year ago

[email protected] wrote:
We used the Emporium theme for nopCommerce version 4.2.
Now we are in the process of upgrading our webshop to 4.5.
We will have to buy a new Nop Emporium license, but how can we upgrade our solution to use Emporium for 4.5? I know there are many tables in the databases for Emporium, among other things...


Greetings,

Thank you for reaching out to us!

Our licenses are valid for all nopCommerce versions that we support. So if you have an active license for Emporium, you may use it for both 4.2 and 4.5.

And in regards to the upgrade steps, please follow our upgrade instructions from our documentation.

JRon wrote:
I think I have found a way to fix this for me, I´ll just add the plugin view files to the Theme B plugin theme folder and remove the code that executes the plugin functionality.

This way the plugins are active but not doing anything for Theme B.


Hi,

Yes, you may do some customizations of our plugins, but some issues might occur, so I would advise you to do some testing after you are done with the modifications.

JRon wrote:
Hi there, let´s say I would like my customers to be able to select a theme. Is it possible to have a plugin only active for one theme?

For exampe Theme A would be using Nop Quick View and Nop Quick Tabs plugins but Theme B would not be using them.

Can this be done, if it´s not available out of the box could I at least make some changes to Theme B like removing some Widget Zones or something like that?


Greetings,

Thank you for reaching out to us!

Some settings are per store and you may use different plugins settings for the different stores, but there is no such functionality that you look for in nopCommerce.

Note: There is only a setting in nopCommerce to allow the customers to select the theme they want

one year ago

[email protected] wrote:
Hi, I would like to utilize the homepage_slider_after widget in Views/Shared/_Header.cshtml. I want to place my homepage content in there so that it doesn't render below the sidebar category menu.
I want the content to render within the div with class "two-columns-area-right". How do i do this?


Greetings,

You are free to use any widget zones for our plugins, you may even add more widget zones to a specific plugin through its SupportedWidgetZones.xml file. However, using some widget zones might require further CSS customizations of your store.

So I would advise you to check out our documentation on the Pavilion theme where we provide exact steps on how we have set up the homepage on our Pavilion demo.

You may check out the administration of the Pavilion demo yourself.

one year ago

[email protected] wrote:
When browsing to the second page of a category(Via Page 2 link" , if we have a product in the category with '0' as the size, the filter is automatically setting itself to 0 and then given a no product found on the page 3.
Changing the size value to 'Zero' resolves the issue.



Hi,

We have replied to your ticket that you have submitted in our support system, please reply there and provide us with some more details on the exact steps to replicate the issue.