Profile: DarioV
User posts
Is there an answer, how to enable Help Desk plugin for guests?
Thanks
This forum is about Emporium Theme, so I mentioned MegaMenu and bug. As I understand, that is a feature for you :-)
It is wrong that this feature is not available. Every customer should be able to decide where to put some thing in order to organize data on web site...
Regards,
Dario
https://1drv.ms/u/s!AvsqjmDfPhONjSjJRBNmYAfXfIBk?e=i2Cr4m
Hi Dario,
I just replicated the same Custom Link menus on our demo store and it is working fine.
Could you provide a link to the store where you have set this up so we can inspect the markup of the Menu (in case it is a styling issue for example).
Hi Boyko,
as I said in my last post, MegaMenu is working on other Themes, but not in Emporium Theme. But never mind. I reorganized links, so it is not important any more
Regards,
Dario
Here you can see picture with example:
https://1drv.ms/u/s!AvsqjmDfPhONjSjJRBNmYAfXfIBk?e=i2Cr4m
I am not asking for support. I am reporting that your product is not working and there is obvious bug.
Hi Dario,
You have reported this:
"it seem that Mega menu is not working properly. When I want to nest link on main menu, there is none."
I don't think this is an obvious bug as this functionality is working fine on our side (we can't reproduce it).
Please note that many websites are using the Mega Menu plugin and we are not aware of such an issue that the plugin is not working in the scenario you have mentioned so we can't know if there is a bug or not until we manage to reproduce it. Maybe it is an issue on your side which we need to further investigate.
There are many issues that we have already been reported and fixed thanks to this forum (that we have created) and the posts from our clients and we appreciate that but in your case, we can't help you without access to your store and investigate it.
I am sorry but if you don't want to renew your license and submit a ticket providing us access to your store where you experience this issue then we won't be able to help you much.
Ok, try to do next on Emporium Theme
- On Megamenu go to "MenuItems"
- Add Custom link Test with URL "#" to Menu and try to nest this link under "Contact Us"
- Add additional Custom link Test2 with URL "#" to Menu and try to nest this link under "Test"
Last link is not visible in Menu. When I use other Theme than Emporium, everything is OK
Example:
Regards,
Dario
Hi Boyko,
I am not asking for support. I am reporting that your product is not working and there is obvious bug.
Since I use your porducts for several years, I noticed several things:
- there is more and more bugs in your plugins and templates
- there are no new plugins and most of them have some kind of problem
- there is 1 new template per year
I do not have time to spend searching what is wrong in your products since I am not paid for it.
If you want to give your customers good product, you should have bug report place, where we could report all thing that are not working
Regards,
Dario
Greetings,
In order to have access to the most recent versions of any plugin/theme or receive support for any of our products, you need to have an active license.
Please renew your license and you will be able to raise a support ticket in our system again.
I am using your products for years, and I noticed that the quality of plugins and themes are air-drooping. I am almost certain that I will not order any of your product again, until I get product that is working as it should.
If I must pay for support in order to get product working, then something is really wrong in your business model.
Not only that I test your products for free, you are suggesting me that I need to pay support?
Look guys, you should be grateful that I and others with the same problems are sharing that on your forum, not on the others. I am really tired to go over and over again finding new bugs in your products that I purchased.
If you do not want to solve this, someone else will ... with software that actually works
I do not have ability to rise a ticket, because more than one year passed since I bought all your plugins and themes.
Hi,
it seem that Mega menu is not working properly. When I want to nest link on main menu, there is none.
What can be done?
Thank you.
Br,
Dario
- 1
- 2
