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Deni
7 years ago
#9537 Quote
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justinhof wrote:
We seem to have an issue with the Traction theme to where it pulls in weird IP addresses or URLs not related to our sites at all for images. In some cases it will be http://107.150.24.123:9005, other times it will be URLs for sites in the middle east.

You can go to the site below and see, where images are not getting loaded and look at the source:
http://dev.deepblueyachtsupply.com/

We have these same products and images running on two other sites without issue, so the image or product itself is not the problem:
https://www.propellerdepot.com/
https://www.lauderdaleprop.com/

What would be causing the theme to pull in a different URL when just using the Traction theme?

Thanks,
Justin


Hi, 

This is not the first time someone has this problem. It is not caused neither by the theme, plugins or nopCommerce. This is hosting issue and you can read more about it in the nopCommerce forum: article 1, article 2, article 3.
Best Regards,
Mladen Staykov
Nop-Templates.com
justinhof
7 years ago
#10320 Quote
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Hello,

I have upgraded the plugin and now the category tiles are missing the style that adds the words. What plugin changed that caused this and what do I have to do to add it back. When upgrading, I did the theme and all plugins I am licensed for.

https://www.deepblueyachtsupply.com/marine-bearings

Thanks,
Justin
hristo
7 years ago
#10324 Quote
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  • 141
Hello,

you have to increase the z-index value of the titles (because they are currently hidden below the pictures). Please go to your main CSS file (styles.css) and look for a piece of code like this:

.home-page-category-grid .title,
.sub-category-grid .title,
.manufacturer-grid .title {

    ...

    z-index: 1;

    ...
}

Change the value to "2", and the titles will appear over the pictures.
Regards,
Hristo Gospodinov
Nop-Templates.com
markokrstic
6 years ago
#12357 Quote
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  • 37
Hello guys,

there is a bug with phone, email, skype info under Contacts. We need only email and phone, and when i delete phone and skype and fax there is a still icon and seven.spikes.something. How to remove this?



markokrstic
6 years ago
#12358 Quote
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  • 37
also there is one more bug, we use your HelpDesk plugin and with this theme there is a bug in Ticket button. Check screenshot:

hristo
6 years ago
#12361 Quote
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Hi,

you can remove the unwanted footer list items from your Footer.cshtml file in your Traction theme (Themes\Traction\Common\Footer.cshtml). Open the file and look for this list:

<ul>
    <li class="phone">@T("SevenSpikes.Themes.Traction.Common.Phone")</li>
    <li class="fax">@T("SevenSpikes.Themes.Traction.Common.Fax")</li>
    <li class="mobile">@T("SevenSpikes.Themes.Traction.Common.Mobile")</li>
    <li class="email">@T("SevenSpikes.Themes.Traction.Common.EmailName")@T("SevenSpikes.Themes.Traction.Common.EmailAt")@T("SevenSpikes.Themes.Traction.Common.EmailDomain")</li>
    <li class="skype">@T("SevenSpikes.Themes.Traction.Common.Skype")</li>
</ul>

When you find it, delete the items (lines) you don't need.

As for the submit ticket button, you can add this piece of code to your main css file (styles.css):

.submit-ticket-button {
    min-width: 115px;
    border: 1px solid #ccc;
    background-color: #eee;
    padding: 8px 12px;
    text-align: center;
    font-size: 13px;
}

If you need any further assistance about bugs, please open a support ticket instead of writing in the forum.

Regards.
Regards,
Hristo Gospodinov
Nop-Templates.com
markokrstic
6 years ago
#12431 Quote
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  • 37
Hello guys,

we have clients reporting this issue on their MAC laptops. Take a look pic below:

markokrstic
6 years ago
#12505 Quote
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markokrstic wrote:
Hello guys,

we have clients reporting this issue on their MAC laptops. Take a look pic below:



any answer/help for this?
Stefan
6 years ago
#12536 Quote
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Hi Marko,

Sorry for the late reply.

Would it be possible to let us know what language is used on this website so that we can check whether the font used in the Nop Traction Theme supports that language. If not we can tell you how to replace it with a font that supports the particular language. As you know every font has support for several languages and it can always turns out that a given language is not supported.

Looking forward to your reply.
Best Regards,

Stefan Hristov
Nop-Templates.com
paulbrown79
5 years ago
#13325 Quote
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Marko / Stefan

I am getting same issues on MAC using English. What was / is the fix for this?

Thanks

Paul