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hristo
6 years ago
#13332 Quote
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Hello Paul,

just answered your question in a support ticket. Please use the support ticket system if you need any further assistance.


Regards
Regards,
Hristo Gospodinov
Nop-Templates.com
markokrstic
6 years ago
#13835 Quote
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  • 37
Hello guys,

we have issue with traction theme for 3.80, username is not shown. I go t fix from Andrey for default theme and works, but it do not work with your theme. Can you please help?

https://www.nopcommerce.com/boards/t/48890/username-missing-under-my-account-ver-380.aspx
markokrstic
6 years ago
#13849 Quote
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  • 37
markokrstic wrote:
Hello guys,

we have issue with traction theme for 3.80, username is not shown. I go t fix from Andrey for default theme and works, but it do not work with your theme. Can you please help?

https://www.nopcommerce.com/boards/t/48890/username-missing-under-my-account-ver-380.aspx


Any update on this?
hristian.dimov
6 years ago
#13850 Quote
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  • 386
markokrstic wrote:
Hello guys,

we have issue with traction theme for 3.80, username is not shown. I go t fix from Andrey for default theme and works, but it do not work with your theme. Can you please help?

https://www.nopcommerce.com/boards/t/48890/username-missing-under-my-account-ver-380.aspx

Any update on this?


Hi,

If you have successfully merged the change from Andrey this should take effect in Traction theme as well because the Traction theme does not override this view which means that it will use the default view in nopCommerce.

So, basically, if Customer Setting -> Usernames enabled setting is checked, you should be able to see the read-only username.

Hope this helps!
Regards,
Hristian Dimov
Nop-Templates.com
markokrstic
6 years ago
#13860 Quote
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  • 37
hristian.dimov wrote:
Hello guys,

we have issue with traction theme for 3.80, username is not shown. I go t fix from Andrey for default theme and works, but it do not work with your theme. Can you please help?

https://www.nopcommerce.com/boards/t/48890/username-missing-under-my-account-ver-380.aspx

Any update on this?

Hi,

If you have successfully merged the change from Andrey this should take effect in Traction theme as well because the Traction theme does not override this view which means that it will use the default view in nopCommerce.

So, basically, if Customer Setting -> Usernames enabled setting is checked, you should be able to see the read-only username.

Hope this helps!


Hello Hristian, unfortunately it doesnt work with traction theme. Fix works only for default theme.
hristian.dimov
6 years ago
#13870 Quote
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  • 386
markokrstic wrote:
Hello guys,

we have issue with traction theme for 3.80, username is not shown. I go t fix from Andrey for default theme and works, but it do not work with your theme. Can you please help?

https://www.nopcommerce.com/boards/t/48890/username-missing-under-my-account-ver-380.aspx

Any update on this?

Hi,

If you have successfully merged the change from Andrey this should take effect in Traction theme as well because the Traction theme does not override this view which means that it will use the default view in nopCommerce.

So, basically, if Customer Setting -> Usernames enabled setting is checked, you should be able to see the read-only username.

Hope this helps!

Hello Hristian, unfortunately it doesnt work with traction theme. Fix works only for default theme.


Hi,

Could you please submit a ticket with a link to your site and admin credentials so that we can inspect it?

Looking forward to your reply!
Regards,
Hristian Dimov
Nop-Templates.com
markokrstic
6 years ago
#13875 Quote
Avatar
  • 37
hristian.dimov wrote:
Hello guys,

we have issue with traction theme for 3.80, username is not shown. I go t fix from Andrey for default theme and works, but it do not work with your theme. Can you please help?

https://www.nopcommerce.com/boards/t/48890/username-missing-under-my-account-ver-380.aspx

Any update on this?

Hi,

If you have successfully merged the change from Andrey this should take effect in Traction theme as well because the Traction theme does not override this view which means that it will use the default view in nopCommerce.

So, basically, if Customer Setting -> Usernames enabled setting is checked, you should be able to see the read-only username.

Hope this helps!

Hello Hristian, unfortunately it doesnt work with traction theme. Fix works only for default theme.

Hi,

Could you please submit a ticket with a link to your site and admin credentials so that we can inspect it?

Looking forward to your reply!


Hello Hristian, unfortunately we can not provide admin access to our website cause of sensitive clients data.
hristian.dimov
6 years ago
#13879 Quote
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  • Moderator
  • 386
markokrstic wrote:
Hello guys,

we have issue with traction theme for 3.80, username is not shown. I go t fix from Andrey for default theme and works, but it do not work with your theme. Can you please help?

https://www.nopcommerce.com/boards/t/48890/username-missing-under-my-account-ver-380.aspx

Any update on this?

Hi,

If you have successfully merged the change from Andrey this should take effect in Traction theme as well because the Traction theme does not override this view which means that it will use the default view in nopCommerce.

So, basically, if Customer Setting -> Usernames enabled setting is checked, you should be able to see the read-only username.

Hope this helps!

Hello Hristian, unfortunately it doesnt work with traction theme. Fix works only for default theme.

Hi,

Could you please submit a ticket with a link to your site and admin credentials so that we can inspect it?

Looking forward to your reply!

Hello Hristian, unfortunately we can not provide admin access to our website cause of sensitive clients data.


Hi,

Did you check the styling of this element after you applied the changes? I'm pretty sure that the styling is the problem. Just add style="font-size: 14px;" to the <div class="inputs"> above so that the element will be visible.
Regards,
Hristian Dimov
Nop-Templates.com
markokrstic
6 years ago
#13884 Quote
Avatar
  • 37
hristian.dimov wrote:
Hello guys,

we have issue with traction theme for 3.80, username is not shown. I go t fix from Andrey for default theme and works, but it do not work with your theme. Can you please help?

https://www.nopcommerce.com/boards/t/48890/username-missing-under-my-account-ver-380.aspx

Any update on this?

Hi,

If you have successfully merged the change from Andrey this should take effect in Traction theme as well because the Traction theme does not override this view which means that it will use the default view in nopCommerce.

So, basically, if Customer Setting -> Usernames enabled setting is checked, you should be able to see the read-only username.

Hope this helps!

Hello Hristian, unfortunately it doesnt work with traction theme. Fix works only for default theme.

Hi,

Could you please submit a ticket with a link to your site and admin credentials so that we can inspect it?

Looking forward to your reply!

Hello Hristian, unfortunately we can not provide admin access to our website cause of sensitive clients data.

Hi,

Did you check the styling of this element after you applied the changes? I'm pretty sure that the styling is the problem. Just add style="font-size: 14px;" to the <div class="inputs"> above so that the element will be visible.


Hello Hristian,

can you write in which file and where exactly? Thank you
markokrstic
6 years ago
#13885 Quote
Avatar
  • 37
hristian.dimov wrote:
Hello guys,

we have issue with traction theme for 3.80, username is not shown. I go t fix from Andrey for default theme and works, but it do not work with your theme. Can you please help?

https://www.nopcommerce.com/boards/t/48890/username-missing-under-my-account-ver-380.aspx

Any update on this?

Hi,

If you have successfully merged the change from Andrey this should take effect in Traction theme as well because the Traction theme does not override this view which means that it will use the default view in nopCommerce.

So, basically, if Customer Setting -> Usernames enabled setting is checked, you should be able to see the read-only username.

Hope this helps!

Hello Hristian, unfortunately it doesnt work with traction theme. Fix works only for default theme.

Hi,

Could you please submit a ticket with a link to your site and admin credentials so that we can inspect it?

Looking forward to your reply!

Hello Hristian, unfortunately we can not provide admin access to our website cause of sensitive clients data.

Hi,

Did you check the styling of this element after you applied the changes? I'm pretty sure that the styling is the problem. Just add style="font-size: 14px;" to the <div class="inputs"> above so that the element will be visible.


Fixed.