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anton_ivanov
one year ago
#14084 Quote
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  • 265
Hello,

We cannot seem to reproduce your problems. I would ask you to submit a ticket with your store's URL and admin credentials.

I see you didn't manage to submit a ticket last time. Can you try to do so through here?
Regards,
Anton Ivanov
Nop-Templates.com
mikedepo
one year ago
#14108 Quote
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  • 5
Sorry for the late reply, I have been away for a few days. I just tried to submit a ticket once again. I get the message saying 24h support... but when going into my list of tickets, I can't see any active ticket.
anton_ivanov
one year ago
#14115 Quote
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  • 265
Hello,

After you see the 24h support message you will need to scroll down, fill the fields, write the ticket information in the Message field and click submit a ticket button.

Please, try again if you haven't done that.
Regards,
Anton Ivanov
Nop-Templates.com
roland_syndicate
one year ago
#14420 Quote
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  • 3
When choosing custom colors, on the checkout page, the estimate shipping buttons are still yellow.
The custom color is not applied.
nikola.dragiev
one year ago
#14424 Quote
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  • 148
Hello,

Thank you for reporting that. There were some incorrect selectors in the color presets of the theme and the problem is already fixed. If you download the latest version of the theme's plugin from our website and update, the problem will not be visible anymore. Don't forget to save the theme color again from the administration after you update the plugin, otherwise the color presets won't change. If you have any other bug reports or suggestions please don't hesitate to contact us via our ticketing system. This way it will be easier and faster for our support to help.
Best regards,
Nikola Dragiev
Nop-Templates.com
tjxx919
one year ago
#14786 Quote
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  • 8
Hello,

I'm not sure if this is the correct place to post this, but I posted my issue earlier on nopcommerce.com (https://www.nopcommerce.com/boards/t/55425/venture-theme-help.aspx) and was properly redirected here. My issue involves the plugins that came with the Venture theme for 3.9. Some of them, like MegaMenu, come with new featured content that I would like with my site but for a reason I'm not sure of they aren't doing anything at all.

I would like to get each plugin working, but the ones I absolutely need are MegaMenu and AjaxFilters. If you can help me with this I will greatly appreciate it. Thank you.
hristo
one year ago
#14787 Quote
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  • 119
Hi,

can you please start a support ticket and preferably provide us with login credentials so we can log in and inspect what the problem is?


Regards
Regards,
Hristo Gospodinov
Nop-Templates.com
tjxx919
one year ago
#14788 Quote
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Hi Hristo,

Sorry for the late response. But I managed to fix my problem. I was able to fix the issue with MegaMenu by fixing the folder permissions on the server and then setting each category that would display in the dropdown to be "included in top menu" from nopCommerce. The only issue I'm left with now is adding the price range filter to my category pages as well as a featured products section on the homepage.