Profile: anton_ivanov

Hello,

Thanks for reporting this bug. We have fixed this bug in the latest version of our plugin. All you have to do is download the latest version of the Nop Store Locator plugin and update the one you are using.

You can find information on how to update a plugin in our documentation.

Hello,

You can put a product collection on a specific topic page but that requires a bit of code modifications.

You will need to add a custom widget zone that will be set to display the product collections on your topic page.
To add a widget zone you will firstly need to go to Plugins\SevenSpikes.Nop.Plugins.SmartProductCollections\SupportedWidgetZones.xml. You will need to add your widget zone there.

After that you will need to go to Views\Topic\TopicDetails.cshtml and add your widget zone by placing the following line of code wherever you want the product collections to appear:
@Html.Widget("your_widget_zone_name")

After that you will simply need to create a product collection and select the widget zone you created.
This will, however, display the product collections on all of the topic pages. In order to display it on only one topic page you will need to write some code that will check if you are on the correct topic page. It should be something like that :

@if (Model.SystemName.Equals("YourTopicName"))
{
    Html.Widget("your_widget_zone_name");
}

Note: I need to warn you that there are complications that come with modifying the nopCommerce code. During updates, you will need to merge all your changes with the files of the new version of nopCommerce. Also, our support can`t help you with problems that occurred because of modification or customization of the source code.

Hello,

The new version of Nop Help Desk where we added a setting to control the minimum keyword length before the product multiselect autocomplete is triggered is deployed. If you download the latest version of the plugin and update it you should be able to solve your problem.

You can find more information on how to update a plugin in our documentation.

Hello,

This is how the search works. If you have spaces in the beginning and the end of the string it trims them and it doesn`t affect the search result. But since you add another character the Product Multiselect triggers its autocomplete function and shows you the results.
Now practically your string is 3 characters long but since it trims the space at the end it searches only by the 2 other characters. That is why it finds your product. It should work with a space in the beginning too for the same reason but it would not work with spaces somewhere in the middle of the string.
So this is a behaviour that is not problematic.

Also, we should be ready with the implementation of the new setting in the plugin by the end of the day. I will respond here when it is ready.

Hello Tommy,

The easier way to upgrade will be to upgrade your database from 3.1 to 3.8 (following our instructions at our documentation) and then replacing your old nopCommerce 3.1 with nopCommerce 3.8.

After that you will need to upload the Nop Traction Theme (that you`ve previously downloaded) in the nopCommerce 3.8 folder. You will need to copy the InstalledPlugins.txt and Settings.txt from App_Data of nopCommerce 3.1 to the App_Data folder of nopCommerce 3.8.

You can find more information on how to upload a theme in our documentation.

After you have correctly uploaded the theme you will need to start your nopCommerce. Once your store starts you will need to install the Nop Traction Plugin  from Administration -> Plugins -> Local Plugins.
Your last step will be changing the theme to Traction from Administration -> Settings -> General Settings.

Hello,

Excuse me for my last reply. The instructions I wrote there would not help you in your case.

Your problem is due to the Product Multi-select when creating a new ticket only showing products when you enter 3 characters. Since you enter 2 you wouldn`t get products dropdown from the multi-select.

We have decided to make a setting so store owners can change the string length required  for the product dropdown to show.
Can you please tell us what version of nopCommerce are you using?

Hello,

You cannot find the product you are searching for because the Search Term Minimum in nopCommerce by default is 3 characters and you are searching with a string that is only 2 characters long.

In order to fix your problem you will need to go to Administration -> Configuration -> Settings -> All Setting and search for the catalogsettings.productsearchtermminimumlength setting. You will need to change its value to 2 or lower in order for your search to work the way you want it to.

Hello,

Are you using SQL Server Compact Edition? Our plugins do not support SQL Server Compact Edition.
You should use SQL Server 2008 or above.

Hello,

We are currently working on improving our JCarousel plugin. This is a project that will bring many  new features to the plugin. We have planned to implement the new Best Sellers data source in the new JCarousel and we`ll release the data source with the release of the new JCarousel.

Hello Ivan,

We cannot seem to reproduce your problem. Can you submit a ticket with admin credentials in order to further investigate it ?