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Profile: todor.atanasov

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3 years ago

swissy wrote:
Is there a way to disable the Newsletter popup?


Hi,

Thank you for reaching out to us!

Yes, you can disable the Newsletter Popup plugin.

3 years ago

adrianus11 wrote:
Hi,

I have two questions:
1. I would like to show in a topic page some pdf catalogs, in embedded mode, not as hyperlinks.
2. I need show a carousel/slider inside also a topic page.
Could you make me any suggestion?
Thanks.


Hi,

Thank you for your reply!

1. The rich text editor that comes from nopCommerce supports HTML, which you can use to embed the PDF files.

2. You can use any existing widget zone or create a custom one. However, you are not able to define a widget zone in the rich text editor.

3 years ago

[email protected] wrote:
I have just bought the Uptown theme and installed it in a nopCommerce 4.30 site.
After adding the required keys to the Social Network configuration for my Twitter account I saved the settings and pressed the Authorize button.
This opens a popup which shows the following XML code:

<?xml version='1.0' encoding='UTF-8'?><errors><error code="417">Desktop applications only support the oauth_callback value 'oob'</error></errors> - Please visit the LINQ to Twitter FAQ (at the HelpLink) for help on resolving this error.

Seems like the Social Feed plugin is using an old authentication method?


Hi,

Thank you for reaching out to us!

We have replied to your ticket. Please check it and reply if you have any further issues.

OTH wrote:
Hi,

I was wondering if it was possible to have the "In Stock" availability filter pre-selected for customer when searching on the public site?

As in that they don't have to manually check the box themselves?



Hi,

Thank you for reaching out to us!

There is no such option for the field to be pre-selected.

3 years ago

mustafa57 wrote:
hi

I cannot set the transition, this article is writing, I will be glad whatever I do

(sevenspikes.plugins.admin.inputstyles.postfix.seconds)

It is writing hard, I cannot intervene


Greetings,

Thank you for reaching out to us!

Could you please explain further what the issue is? You can otherwise raise a ticket in our support system, so you can provide us with some screenshots of the issue.

3 years ago

Ensar997 wrote:
Hi, Im using 4.3 version of Minimal theme.
I have issue with "Calculated during checkout"
When im using FixRate for shipping everything is okey , but when im using Amount by total , im getting into checkout this message instead of amounts.



Greetings,

Thank you for reaching out to us!

Unfortunately, the shipping plugin is not part of our plugins. They are created by the nopCommerce team. I would advise you to check their documentation on how to use it or check with their support team.

webzest wrote:
I am using the latest version of Minimal with the latest version of nopCommerce.

nopCommerce version: 4.30
Operating system: Microsoft Windows NT 10.0.14393.0
ASP.NET info: v4.0.30319

I created a Photography eCommerce Shop and added my Photos.  Each photo has eight (8) dimensions, from 5" x 7" to 40" x 60".  I am using the UPS default plugin that came preinstalled with nopCommerce.  My Minimal Theme loads and looks like everything is fine, however, when I log in and tried to test my shop, the Shipping calculations are not working for all dimensions, even if the weight is the same.  This is critical since it adds to the final price and shipping is not free.  If I do not get the shipping price added, I will be in the negative on some purchases.

How do I get this resolved as soon as possible?


Greetings,

Thank you for reaching out to us!

If you switch to the default clean theme, do you still experience the exact same issue?

3 years ago

jakubz wrote:
Hi i just looking on https://art-pacific.nop-templates.com/print and have one sugestion.

Now Ajax filter price we can set only by "slide"... below we see value 300 $ but can't click there and write max / min price.

Maybe it's possible to make change and not only slide, but also give possibility to write max / min price via keybord. Sometimes (on mobile) it's easier than slide to the correct price range.


Greetings,

Thank you for your suggestion!

I will provide your feedback to our seniors so they can discuss it on their next meeting.

Bugs
3 years ago

lobenwein wrote:
If someone submit a new ticket with a selected Department, the Department field will be null in the My Ticket > Ticket information field. Also if you want to filter on tickets by Department, the system drops an error in My Tickets and in Manage Tickets.
The error shows even on your demo site: http://demos.nop-templates.com/helpdesk/managetickets

In NopCommerce log the following error message appears:
"No property or field 'TicketDepartment' exists in type 'Ticket'"


Greetings,

Thank you for reporting this!

We have resolved the issue and deployed the changes. Please update the plugin to the latest version.

stbl-rasel wrote:
Hello, When we put the cursor info boxes images then the title or alt show advantage image but we want replace just picture name then how to change Info Boxes Image alt="advantage image" and title="advantage image"? Our website URL is https://eerna.com/.


Greetings,

Thank you for reaching out to us!

Unfortunately, both the alt and title attributes use the Info Box Title from the theme settings.