Profile: anton_ivanov

Hello,

If you want an email to be send to the store owner when a customer submits a ticket you should check the Send Email To Store Owner On Submit Ticket setting in Administration -> Nop-Templates ->  Plugins -> Help Desk -> Settings.

Hope that helps!

Hello Richard,

The Free Shipping "icon" in Motion is not an image. It is actually the text from the products.freeshipping resource with a round background. You can change the text of the resource in Administration -> Language -> Edit Language -> String Resources.
You can find the CSS code responsible for the styling in ~Themes/Motion/Content/Styles.css at line 2012:

.free-shipping {
    width: 80px;
    height: 80px;
    padding: 19px 0;
    margin: 0 auto 20px;
    background: #46c688;
    border-radius: 40px;
    color: #fff;
    font-size: 14px;
}

Hello Richard,

You will need to do some code modification in order to display the free shipping graphic on every product.
You will need to replace the code in  ~/Views/Product/_DeliveryInfo.cshtml with the following:

@model ProductDetailsModel
@using Nop.Web.Models.Catalog;

<div class="delivery">
    <div class="free-shipping">@T("Products.FreeShipping")</div>

    @if ((Model.FreeShippingNotificationEnabled && Model.IsFreeShipping) || !String.IsNullOrWhiteSpace(Model.DeliveryDate))
    {

        if (!String.IsNullOrWhiteSpace(Model.DeliveryDate))
        {
            <div class="delivery-date">
                <span class="label">@T("Products.DeliveryDate"):</span>
                <span class="value">@Model.DeliveryDate</span>
            </div>
        }
    }
</div>

Hello,

The topic creator wrote about 2 issues. Could you be more specific about which issue you are writing us about?

Hello,

Yes, you are correct. The Nop Mega Menu is available only in those two widget zones. The content-before widget zone is used for displaying the Mega Menu in Default Clean Theme and the theme-header-menu is used for displaying it throughout our themes.

Hello,

Thanks for reporting this bug. We have fixed this bug in the latest version of our plugin. All you have to do is download the latest version of the Nop Store Locator plugin and update the one you are using.

You can find information on how to update a plugin in our documentation.

Hello,

The new version of Nop Help Desk where we added a setting to control the minimum keyword length before the product multiselect autocomplete is triggered is deployed. If you download the latest version of the plugin and update it you should be able to solve your problem.

You can find more information on how to update a plugin in our documentation.

Hello,

This is how the search works. If you have spaces in the beginning and the end of the string it trims them and it doesn`t affect the search result. But since you add another character the Product Multiselect triggers its autocomplete function and shows you the results.
Now practically your string is 3 characters long but since it trims the space at the end it searches only by the 2 other characters. That is why it finds your product. It should work with a space in the beginning too for the same reason but it would not work with spaces somewhere in the middle of the string.
So this is a behaviour that is not problematic.

Also, we should be ready with the implementation of the new setting in the plugin by the end of the day. I will respond here when it is ready.

Hello Tommy,

The easier way to upgrade will be to upgrade your database from 3.1 to 3.8 (following our instructions at our documentation) and then replacing your old nopCommerce 3.1 with nopCommerce 3.8.

After that you will need to upload the Nop Traction Theme (that you`ve previously downloaded) in the nopCommerce 3.8 folder. You will need to copy the InstalledPlugins.txt and Settings.txt from App_Data of nopCommerce 3.1 to the App_Data folder of nopCommerce 3.8.

You can find more information on how to upload a theme in our documentation.

After you have correctly uploaded the theme you will need to start your nopCommerce. Once your store starts you will need to install the Nop Traction Plugin  from Administration -> Plugins -> Local Plugins.
Your last step will be changing the theme to Traction from Administration -> Settings -> General Settings.

Hello,

Excuse me for my last reply. The instructions I wrote there would not help you in your case.

Your problem is due to the Product Multi-select when creating a new ticket only showing products when you enter 3 characters. Since you enter 2 you wouldn`t get products dropdown from the multi-select.

We have decided to make a setting so store owners can change the string length required  for the product dropdown to show.
Can you please tell us what version of nopCommerce are you using?