Profile: anton_ivanov

Hello,

This cannot be done out of the box if you are not using the Nop Pavilion Theme, because the Nop Pavilion theme already has a side (vertical ) category menu. Can you please specify what theme you are using?

Hello,

We have implemented the features you requested.
There is a new column for Ticked ID in the MyTickets and ManageTickets pages.
There is a new setting Send Email to Ticket Assignee. If you check that the ticket owner will get an email when a ticket is assigned.

All you would have to do is to update the Help Desk Plugin.

Please check out this article : How to update a plugin.

Hello Chris,

The Store Name is added at the start of every title tag that is affected by the Smart Seo plugin. I assume that your issue is that either your store name is blank or it has a comma in it.

Unfortunately, that is all I can do with the information that I have. I will ask you to submit a ticket with admin credentials to your store in order for us to further investigate the problem you have.

Hope that helps!

Hello,

I have answered the same question in the following topic: https://www.nop-templates.com/boards/topic/2956/pavilion-38-mega-menu-options-are-gone/page/2#12944

Hello,

You are right, that this is a real issue. We have investigated the issue and have fixed it.
Usually, we tell our clients to update their plugins but since in this case the changes to the files are a few you can manually add them to your files and avoid all the work updating the plugins.

You will need to go to ~Plugins\SevenSpikes.Nop.Plugins.MegaMenu\Themes\Pavilion\Views\MegaMenu\MegaMenu.cshtml and on line 63 change the following code:

            if (item.Type == MenuItemType.Manufacturers)
            {
                item.Type = MenuItemType.ManufacturerList;
            }
            
            if (item.Type == MenuItemType.Vendors)
            {
                item.Type = MenuItemType.VendorList;
            }

            if (item.Type == MenuItemType.Manufacturers && item.CatalogTemplate != CatalogTemplate.Simple)
            {
                item.Type = MenuItemType.ManufacturerList;
            }
            
            if (item.Type == MenuItemType.Vendors && item.CatalogTemplate != CatalogTemplate.Simple)
            {
                item.Type = MenuItemType.VendorList;
            }

Hello,

You will just have to add specific manufacturers to your menu rather than the All Manufacturers Menu Item.
You can find information how to do that in our Documentation : Section Edit Menus -> Manufacturers.

Hello,

Thanks for the suggestions!
We had a discussion about implementing the functionalities you suggested and we decided to add them to the Help Desk Plugin. I will respond to this topic once we deploy the changes for our clients to download. This should be somewhere next week.
Thanks for the patience!

Hello,

In the following topic I have explained how to make Custom Links (or any other menu item) appear on the side menu in the Pavilion theme. Please check out this topic.

Hope that helps!

Hello,

Usually, the side menu in Pavilion is reserved for Category Menu Items with Template : With Pictures or List and the top menu is for all the other menu items.

You can, however, display a menu item other than the Category Menu Items if you add the "root-category-items" class to its element.
The way to do that is to go to Administration -> Nop-Templates -> Plugins -> Mega Menu -> edit your menu -> Menu Items and edit your menu item (in your case the custom link). You should put the root-category-items class in the CSS classes setting. After saving the mega menu and reloading the public store your custom link should appear in the side menu.

Also please read the Nop Mega Menu Documentation if any of my instructions aren`t clear to you. There you can find all the information on how to work with the Nop Mega Menu Administration.

Hope that helps!

Hello,

Since you didn`t specify the version of nopCommerce you were using I assumed you were using 3.8. This feature was only available for that version of nopCommerce.

We, however, have decided to implement this functionality in nopCommerce 3.7 and 3.6 since you asked for a similar option. If you update your Help Desk plugin now you will have the Send Email To Store Owner On Submit Ticket setting and my instructions from my previous posts will be correct for you with the small exception that the path to the setting is as follows:

Administration -> Plugins -> 7Spikes Plugins -> Help Desk -> Settings

Hope that helps!