atenea wrote:
Yes, I know this, but in the time interval between the order being submitted and the moment I manually mark the order as paid, the order is in unpaid status and the reminder is sent.
This happened because the user made the order yesterday on sunday and it was processed this morning.
So the only way to avoid this is by changing the time before sending the reminder?
Hi atenea,
Yes, you need to adjust the time interval to match your business case. Simply allow some more time before sending the reminder, so that you have time to manually mark some of the orders as paid before the reminders are being sent.
Best Regards,
Nop-Templates.com Team