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11 years ago

joster wrote:
Hello again-

I am still having trouble getting our customer reminders to work on our website (version 3.20)
On our development site I set up a customer reminder to send to completed orders to ask them to write a product review. It is absolutely enabled, and it seems to execute at the right interval, and appears in the message queue as having been sent...but neither the customer nor the BCC ever receives it??


Hi joster,

Probably there is some problem with the email accounts setup in your store. All the emails from the Customer Reminders are added to the Message Queue and there is a separate scheduled task in nopCommerce that sends the emails. So you can check the System -> Message Queue for any emails that are not sent.

joster wrote:

Also, our AbandonedCart reminder doesn't send messages at all. All I did was enable it...I changed none of the configuration values. I don't even see these in the message queue...


Is it possible that there are no abandoned shopping carts?

Thanks

11 years ago

petermr647 wrote:
I've configured NOP SEO and Google Analytics but neither one shows up in my page header.  I do get the nopcommerce metadata though.  Jewelery theme, nop 3.2

etchedworks.com

tracking code wasn't updating in the db for some reason,  went to all settings > googleanalytics updated it there and that now works.

Still no SEO metadata though


HI petermr647,

Just checked your site and there is metadata generated by the Smart SEO, so I guess you have managed to activate it.

Thanks

11 years ago

jianni wrote:
Hi Boyko,

Thanks for your reply. This was attempted. But we still get a server error on plugin activation (this is after restarting the application and clearing the cache).

...

I see in the stack that it reaches the SevenSpike plugin and it is tries to register the route when it gets a null pointer to an object. Seems to me there's an error in the code somewhere.


Hi jianni,

If the Core and the SEO plugins are installed then the problem might be related to some third-party plugin you are using or any modifications you have made to nopCommerce.
Have you removed the Admin_Default route in nopCommerce or do you have any plugins installed that remove the Admin_default route in nopCommerce?

Thanks

11 years ago

ellerlor wrote:
It is the same in version 3.2 that I have installed on my site; this is the error:


This is because you are using an older version of 3.2. Which version of 3.2 are you using?
After version 3.2.xxx.9558 you should not longer see such errors.

Thanks

Bugs
11 years ago

MattyLB wrote:
Please disregard that I mentioned addthis or mobile browsers, it really has nothing to do with them yet they pointed me to how bad the issue is. You'll see exactly what I mean if you try the following...

1) go to Facebook and insert this NC-based product link in a new post: http://iowish.com/kiss-me-im-iowish-t-shirt-bella-canvas (it takes a while to load page data, then it gives me 2 image choices of completely different products)
2) as a cross reference I'm testing a second site on woocommerce (WordPress) and it works flawlessly when I insert this link in a Facebook post: http://dublindees.com/shop/lets-get-ready-to-stumble-t-shirt/ (facebook loads the correct image immediately)

Doesn't matter what theme, device, computer or browser. Images from my nopcommerce site are not very social network friendly and I've noticed this to varying degrees since the admin panel changed the way site logos are applied to our theme. Not blaming the panel, but did anything else change as far as what images can be copied from the page when that was implemented?


Hi Matt,

That is interesting. But I don't see anything special in the other web site images. Both are simple img html tags. I really don't know how facebook decides which images to use when sharing a link. Probably they have some sort of algorithm for choosing the images.
Here is an interesting discussion on this matter.

Thanks

11 years ago

jaxuk wrote:
Added the zone to: AdditionalSupportedWidgetZones.xml seems to work :)


Yes, that will work.
Actually you can also use SupportedWidgetZones.xml file.
The idea of the SupportedWidgetZones.xml file is to contain all the common widget zones, while the AdditionalSupportedWidgetZones.xml contains all the theme specific widget zones.
This way each theme can have additional widget zones.

Thanks

11 years ago

burkay wrote:
Hi boyko,

yes, we are using nopCommerce default mobile theme, we opened this web site "http://demos.nop-templates.com/monitors" from mobil phone however your ajax filter plugin was not shown.


Hi burkay,

Yes, the mobile theme in nopCommerce doesn't work with our UI plugins as their styling and integration is specific to the Desktop themes.
The trends now are to use a responsive desktop theme rather than having two separate themes - one for desktop and one for mobile.
Please note that most of our nopCommerce themes are responsive, so that they look perfect on all kind of devices i.e mobile, tablets and desktop.

Thanks

11 years ago

Hi jeffahart,

The "store agnostic" issue is fixed now. You can download the plugin again from our web site and update it.

Many thanks for reporting this!

11 years ago

imprintableswarehouse wrote:
Awesome! Thank you for the update.


Hi,

You can now update the Cutomer Reminders plugin as described here. We also recommend setting the scheduled task interval to be 600 seconds rather than 60 seconds.

Thanks

11 years ago

jkeeler wrote:
I think we found the issue, however I still would like to know how easily one can modify the links for the mega menu to allow for more than the one custom topic page "MegaMenuTopic" to the top nav.

Also, we were attempting to move the search box from the header to the sidebar so we cut out the below code and pasted it into our ColumnsTwo and ColumnsTwoHome files but the plugin does not seem to work as it did in the header.  The plugin should attempt to filter your search based on characters (currently set to 3) but this does not do it when we moved the code. Any ideas?


       <div class="search-box">
        @Html.Action("SearchBox", "Catalog")
       </div>


If you want to move this search topic to a different forum please do. Thanks.


HI jkeeler,

Here is an example for adding several topics in the Mega Menu view.
The topic could be edited from Content Management -> Topics->topicSystemName

    
MvcHtmlString topic1 = Html.Action("TopicBlock", "MegaMenu", new { systemName = "topic1" });
    MvcHtmlString topic2 = Html.Action("TopicBlock", "MegaMenu", new { systemName = "topic2" });

    if (Model.Settings.EnableMegaMenuTopic && !MvcHtmlString.IsNullOrEmpty(topic1))
    {
        <li>
            @topic1
        </li>
    }
    
    if (Model.Settings.EnableMegaMenuTopic && !MvcHtmlString.IsNullOrEmpty(topic2))
    {
        <li>
            @topic2
        </li>
    }


Moving the search box should not be a problem as long as you have only one search box on a single page as the javascript uses id to find the search element. Do you get any javascript errors?

Thanks