Profile: todor.atanasov
User posts
3 years ago
Is it possible to configure the catalog page so that the filter column can be hidden and shown by the user action?
Greetings,
Thank you for reaching out to us!
Under the plugin's settings, you will find an Ajax Filters Availability Settings tab. There, you have an option to close the filter boxes by default.
3 years ago
Hi Todor, thank you for your answer but I have no active license at the moment :(
Greetings,
Thank you for reaching out to us!
I'm willing to make an exception in this case, so try to get a free trial for the plugin and then you should be able to raise the ticket.
Hello, we just added a new store with the Avenue theme. When in the checkout process as a registered user, and you want to ship to a new address, I enter the new address in the form, and there is no button to save the new address. I'm missing something...
Greetings,
Thank you for reaching out to us!
If you are registered and you checkout with a new address, it saves it automatically, except in the cases where the address is the same as one of the saved addresses under this account.
Please try to complete an order and if the issue persists, please raise a ticket in our system, in order for us to investigate further.
Hello-
I've been working on upgrading our 4.0 site to 4.2. I had many custom styles that I had to figure out where to put in the 4.20 stylesheets, and it was a lot of work to get it looking similar to the site we had before. Now, my boss wants to upgrade to 4.3 before I even launched the 4.20 site. :-(
I am really hoping there haven't been been many changes between 4.20 and 4.30...
How much work am I looking at?
I've been working on upgrading our 4.0 site to 4.2. I had many custom styles that I had to figure out where to put in the 4.20 stylesheets, and it was a lot of work to get it looking similar to the site we had before. Now, my boss wants to upgrade to 4.3 before I even launched the 4.20 site. :-(
I am really hoping there haven't been been many changes between 4.20 and 4.30...
How much work am I looking at?
Greetings,
Thank you for reaching out to us!
I believe you are referring to the Uptown theme? Please correct me if Im wrong.
There aren't many major changes between 4.2 and 4.3 in the Uptown theme CSS. However, the Estimate Shipping has some major changes to the CSS.
Please let me know if you have any further questions.
3 years ago
Hi,
I am having issues with the plugin in the Emporium Theme, it does not work as expected.
In this example - https://www.construbiz.com/pt/construbiz-sistema-alvenaria-seca-pladur-pasta-multiusos-10kg - in the code I can see all the plugin configuration, but it does not do the zoom inside the image as expected.
Can you help me?
Thanks.
I am having issues with the plugin in the Emporium Theme, it does not work as expected.
In this example - https://www.construbiz.com/pt/construbiz-sistema-alvenaria-seca-pladur-pasta-multiusos-10kg - in the code I can see all the plugin configuration, but it does not do the zoom inside the image as expected.
Can you help me?
Thanks.
Greetings,
Thank you for reaching out to us!
We would have to investigate further. Please raise a ticket in our system and provide us with administrator access and we will be able to provide you with more details on the issue.
3 years ago
While previous versions was working, now the ribbon doesn't appear when the rule is:
Type product
ConditionProperty: Category
ConditionPropertyOperator: Eq
ConditionPropertyValue: a Disabled category
Thanks
Type product
ConditionProperty: Category
ConditionPropertyOperator: Eq
ConditionPropertyValue: a Disabled category
Thanks
Greetings,
Thank you for reaching out to us and for reporting this issue!
We have just deployed a fix for the issue, so you can update to the latest release.
Did anything ever come of this? We are experiencing the same thing. Specifically with the Prisma theme. On the infinite scroll, looks like there's 4 separate ajax calls that sometimes just hang:
1. getFilteredProducts
2. RetrieveProductRibbons
3. GetAjaxCartButtonsAjax
4. getquickviewbutton
1. getFilteredProducts
2. RetrieveProductRibbons
3. GetAjaxCartButtonsAjax
4. getquickviewbutton
Greetings,
In order for us to investigate further, please raise a ticket. We would need access to your administrator dashboard and steps to replicate the issue.
Looking forward to hearing back from you.
3 years ago
We are using poppy theme with Ajax filters.
We have some specification attributes and SIZE as product attributes so it showing duplicate value in SIZE and other specification attribute filter.
Is it bug or is there could be other reason?
can i any update please? we are still getting same issue. Please check https://1drv.ms/u/s!AoteZiqlA_H6gshKtztuaSCarnV93A?e=zKnXp4
We have some specification attributes and SIZE as product attributes so it showing duplicate value in SIZE and other specification attribute filter.
Is it bug or is there could be other reason?
can i any update please? we are still getting same issue. Please check https://1drv.ms/u/s!AoteZiqlA_H6gshKtztuaSCarnV93A?e=zKnXp4
Greetings,
Most likely the attribute in question was added twice.
Please let me know if that is the case.
3 years ago
Hi, I Found a glitch, so product which have quciktabs (like Specifications & Description) cant open Categories in MegaMenu. On any other page it opens.
How to fix it ?
How to fix it ?
Greetings,
Thank you for reaching out to us.
I'm afraid I was not able to reproduce the issue locally. Could you please provide us with exact steps to replicate the issue?
Feel free to raise a ticket in our support system, where you can provide more details like the domain and the version you use.
Looking forward to your reply!
Hi,
I am creating a Category Product Collection I want to use to display a tab with the sort method "featured" as a way to show featured products on the home page. I also want to have a new/bestseller or featured collection display on each of the main category and manufacturer pages. Is there a way to prevent NOPs built-in featured products widget from showing up from also showing up on the category and home pages built-in "featured product"?
Thanks Chris
I am creating a Category Product Collection I want to use to display a tab with the sort method "featured" as a way to show featured products on the home page. I also want to have a new/bestseller or featured collection display on each of the main category and manufacturer pages. Is there a way to prevent NOPs built-in featured products widget from showing up from also showing up on the category and home pages built-in "featured product"?
Thanks Chris
Greetings,
Thank you for reaching out to us!
In your case, instead of using the Show on homepage feature for each product, you can instead go to Catalog -> Categories -> Edit -> and mark the products from the desired category as featured. Marking the products as featured this way, wont display them on the default nopCommerce featured section on the homepage, but you will also be able to use the Sorting method Featured in our plugin.
Please let me know if you need any further advice.
