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Profile: Boyko

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x810329123 wrote:
In cart page,web is normal.
On Android web view is normal is normal.
On iOS web view is normal when version is iOS 12.X
but Freeze web page when check removefromcart checkbox when version is iOS 14.X


Hi,

Where do you test this i.e on our demo site or any of our theme demos?

3 years ago

The documentation needs to be updated as in nopCommerce 4.30 there is no longer Nivo slider and also we added support for HTML out of the box so no need to use caption anymore.

Bugs
3 years ago

miniminti wrote:
Hi,product export not working.What is the reason for this? What should I do?


Hi miniminti,

The product export is basic functionality in nopCommerce and is not affected by our themes and plugins. You need to check if there are any errors in the System -> Log that could help you find out what could be wrong.

Bugs
3 years ago

DarioV wrote:
Hi,

it seem that Mega menu is not working properly. When I want to nest link on main menu, there is none.

What can be done?


Hi Dario,

Please submit a ticket providing access to your store so that we can investigate and advise!

3 years ago

Hi David,

You won't have any problems with our themes (I can't comment for other themes from other vendors).
Even if you have any issues you can always submit a ticket and we will help you out.
With the theme purchase, you get 1 year of free support and updates.
We are working on adding 4.40 support in our themes and we plan to release them by the end of the week.

webzest wrote:
Hi,

I was able to solve it.  Why did it take so long to get back to me?


Great!
Please next time submit a ticket as we reply to all tickets within 24 hours (business days only) but usually it is much faster especially if we are in the same timezone. Unfortunately, the forum is always with lower priority than the tickets.

3 years ago

ianhoughton wrote:
Hi,

We're using the Emporium template, and have got a modified template that replaces content on the page using ajax. The images are there when first loaded, but when we then make a ajax call and replace the content (filtered), I need to reload the images using lazy loading.

The content being injected into the page has the lazy class applied. What is the best way to do this?

Thanks Ian


Hi Ian,

You can do what all our plugins do after they add products via ajax.
Simply call the code below after the ajax content is already available on the page.

$.event.trigger({ type: "newProductsAddedToPageEvent" });

3 years ago

LindenSims wrote:
I would very much appreciate the ability to create more than one Ajax Filters Pro toolbar and display them in different widget zones.


You can easily change the widget zone by modifying this file in the plugin: SupportedWidgetZones.xml

Please note that you can't have the toolbar more than once on the same page and also for other places on the website you might need a different styling.

3 years ago

lab4 wrote:
Hello, we have a new install on nopcommerce 4.30 but the view cart button does not work on desktop screens - it works fine on mobile.

I have tried hardcoding any url, but the tag is still not read, the page reloads but does not take you to the cart.

The other buttons all fire, wishlist, search and my account, but not cart. website is on www.helmetheads.co.uk Any help appreciated


Hi lab4,

I don't see the Flyout menu that appears when you click on the Cart icon.
I guess you have modified the theme so it will be best to submit a ticket so we can further investigate it.

webzest wrote:
Hi,

I was able to install a clean theme into nopCommerce 4.3.  Then, I downloaded the DEMO DATA and successfully created the two database versions on my SQL Server.  However, when I point to the Minimal1.4.3 Database, I am getting an Error:

An unhandled exception occurred while processing the request.
SqlException: Invalid column name 'PreLoadFirstSlide'.


Hi webzest,

We have a detailed guide on how to restore a demo database.

Please pay attention to point 5, which is to use the plugins.json from the demo database package. This is due to the fact that nopCommerce 4.30 uses Migrations and the migrations are run only if the versions of the plugins are older than the current version of the plugins.
So simply use the plugin.json that comes with the theme database and all will be fine.