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10 years ago

swinstead wrote:
Hi,

Using NopCommerce 3.3 with Art Factory theme. When a person views their shopping cart, the URL of the company logo in the header uses the IP address of the web server instead of the domain.

Website is http://www.rockymountainnaturalsoap.com

How do I diagnose the cause of this problem?

Sean


Hi swinstead,

We visited your web site and the logo url is the same as your web site's domain, which is correct as it should always point to the home page.
I guess it might have been some caching issue. You have probably accessed your web site via the IP of the server and the address has been cached.

SQL Search
10 years ago

ylechasseur wrote:
Hi Guys,

Each time I do a search into my stores, I is rare that I have the right result, either from the mail page search or the advance search.
My SQL text seach is setup as :  CONTAINS and  or with prefix_term. If I want to search in liveforsailing site the product foot block  I will get almost everthing else except that. I am wondering if I shoud twaek the full text search into the SQL server. Before doing something wrong, I prefer asking and you guys,always have the right answers
. I know it is more an american Holiday, but Happy thanks giving.

Want to let you know.. your applications and themes works fantastic .. very very stable ..it is helping so much ,,,so much stuff to worry about ..


Hi yves,

Thank you for the kind words!

The full text search seems to be working fine for us.
I would suggest you to try with the different options available in the nopCommerce administration before doing anything on the server.

nopmstr2014 wrote:
Hi all
When someone purchases or sends a gift card, Is it possible to attach that Gift card image (or attachment file) to GiftCard.Notification email?
Thanks


Hi nopmstr2014,

We are not aware if such functionality exists in nopCommerce 3.4.

10 years ago

BlueMed wrote:
Dear Support Team,

We have news menu on our website main menu and footer.When i click the news link It will show the News title.I want to show some image with title instead Blank title.Or some Effects to news item.Kindly suggest me the solution.

Regards,
Ela



Hi Ela,

If you are talking about the links into the Mega Menu plugin to the News section then you can change them in this file the Views\MegaMenu\MegaMenu.cshtml file.
The code is like this:

if (Model.Settings.IncludeNewsLink)
    {
        <li>
            <a href="@Url.RouteUrl("NewsArchive")" title="@T("News")">@T("News")</a>
        </li>
    }

10 years ago

digitalmbs wrote:
Hi,

I have seen in your Nop-Template cart email, you have nicely formatted table which includes Product in cart as well picture and prices. However, when I added Product with Picture it is not coming as nice format as yours. What do I have to do to get it same.

Also, for customer name I have select Fullname, it is available for all customers but in email it is not coming up correct.

regards.


Hi digitalmbs,

We don't use any special formatting. We simply use the same token that is available in the plugin. I don't know why your formatting is different than ours. So it will be best if you can submit a ticket and add some screenshots, so that we can see what is wrong.

10 years ago

digitalmbs wrote:
Hi I agree with Ron,

There is no way for us to know if there is an update particularly when you have bought Ultimate package. I think it can be done by 

1) Email to all customers with valid license that there is a new updated version
2) Have an update page showing current release date, version and flag if there was an update in last 14 days. so that we can just visit that one page and know which plugin/theme got updated.
3) As Ron suggested, when we log into our account if we can see current version and release date then we will know that we need to update it.

regards


Hi digitalmbs,

Thank you for the suggestions!

There are cases when we upload a new version twice a day, so if we send emails even for the slightest changes we will end up with a lot of customer never reading these emails.
Probably the best thing to do is to publish a release note once a week here on our web site (we have RSS feed for this).
It will be in the format of this release note.
We will explain the major improvements/changes/bug fixes for each product with the version numbers and everything.

Please let me know your thoughts!

BlueMed wrote:

I have updated the database manually.Cleared the cache also.Still the problem exists.
Can you please help me on this. How the new products are added to home page where can i see the new products through admin panel.

Regards,
Ela


Hi Ela,

There are two new products sections on the home page - one in the tabs and one in the footer.
The setting you have changed as the name implies changes the number of new products in the footer.
The one you are referring to (new products tab) uses the nopCommerce setting - CatalogSettings.RecentlyAddedProductsNumber

10 years ago

BlueMed wrote:
Dear Support Team,

My site support 2 languages French and English.I want to add the language based slider through Nop Anywhere slider.But I cannot, .How can i achieve this.How to add custom conditions on Nop Anywhere slider.Kindly help me on this.

Regards,
Ela
BlueMed Dev Team


Please don't duplicate forum posts!

10 years ago

BlueMed wrote:

My site support 2 languages French and English.I want to add the language based slider through Nop Anywhere slider.But I cannot, .How can i achieve this.How to add custom conditions on Nop Anywhere slider.Kindly help me on this.We are using Nop commerce 3.4 with Traction Theme.

Regards,
Ela
BlueMed Dev Team


Hi Ela,

When you create a new Slider you can select the Language for which this Slider will appear from the Language dropdown. By default it is selected All, which means it will be shown for all languages but you can change it.

BlueMed wrote:
Dear support team,

I want to display only 4 new products on my home page. Even though if i changed the settings
sevenspikes.theme.traction.newproductsinfooternumber as 4, it is still showing 8 new prodcuts on home page.From where i can see the new products.

Kindly help me on thia.

Regards,
Ela
BlueMed Dev team.


Hi Ela,

Probably this setting has been cached (nopCommerce caches the settings) and that is why you still see 8 products. Try clearing the cache from the administration and see if the new setting is applied then.