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12 years ago

rgujral wrote:
Hi :

While doing Checkout (COD), I noticed that there is Payment Information step wherein following text is listed. I do not see any option on Admin page to edit the text listed below.

===================================
In cases where an order is placed, an authorized representative will contact you, personally or over telephone, to confirm the order.
After the order is confirmed, it will be processed.
Orders once confirmed, cannot be cancelled.

P.S. You can edit this text from admin panel.
=====================================

Please help.

Regards,


Hi rgujral,

Did you try to configure the Payment method from Administration -> Configuration -> Payment Methods? Then click Configure for the COD one.

Thanks

12 years ago

milo wrote:
Hi,

We currently use the "old" fashion theme with nop 2.7. I'm very excited about the upcoming 3.0 release. We could certainly use the multi-store functionality. I have a couple of questions:

Sorry for all these questions :-)


Hi milo,

This is a long list of questions and I am not sure that I could give you certain answers to them right now. We are still playing with the new nopCommerce 3.0 and we will be able to say more about the new release very soon. Maybe next week we will officially announce in a blog post what's new for the next release.
If you need an urgent answer on some of your questions then it will be best to drop us an email to our sales email and the guys will answer you.

Thanks

rgujral wrote:
I have explored the Nop Shop All Theme that I just bought and I have still not learnt that real use of

1. Nop Mega Menu
2. Quick View
3. Quick Tabs
4. Smart SEO (Search Engine Optimization).

Can someone please explain me in details how should I use these plugins to make my site better.

Regards,


Hi rgujral,

If you need to know how to work with the plugins then please read each plugin product pages or refer to the documentation of each plugin or explore our forums as they are full of questions/comments about these plugins.
In short:
1. Mega Menu - improves navigation in your site, so that your clients can find what they are looking for faster.
2. Quick View - improves the shopping experiance. No need for your customers to leave the catalog pages(especially after they have already narrowed the products list via the Filters) but still be able to see details of the products and even add them in their shopping carts. If the Ajax Cart is enabled they can continue shopping without leaving the catalog page or go to their carts or directly checkout.
3.  Quick Tabs - show your product information in a compact way. Ability to add common information i.e Delivery information, Warranty information etc. organized in a tab and shown only for a set of products (in a given category, manufacturer or explicit list of products).
4. Smart SEO - a huge time-saver plugin. No need to manually add your meta data. It allows you to generate metadata on the fly following a templates that you create. A general truth is that a good SEO = Good Traffic = More Sales.

Hope this information is useful and you can get the best of our plugins to drive traffic and make more conversions in your store.

Categories
12 years ago

tuoplanet wrote:
i've installed CHM plugin on nop 2.80, so... when i enable the plugin ALL Category are exposed on the head menù (this is not Amazing...)... but... the demo show "Product > [List of Categories]" !
How can i do so ?


Hi tuoplanet,

All our demo stores use the Mega Menu plugin (not the Categories Header Menu). We should remove the Live Demo link as it is not quite correct at the moment. Thank you for pointing this out.

Thanks

12 years ago

Update on the previous post:

1. Done
2. Done
3. Will be done in nopCommerce 3.0

Many thanks again for your valuable feedback!

Bugs
12 years ago

activeforever wrote:
I have been monitoring the log and do not see any errors related to that task at all. As I stated earlier, the Last start date column is empty, suggesting to me that the task is not even being executed in the first place.

Now that I think of I may not have updated the core plug in when I added this plugin (I have other plugins from you previously installed). Might that have something to do with it?


Hi activeforever,

Yes, you need to use the Core plugin that comes with the Customer Reminders plugin.
Also it might be a good idea to install the Reminders plugin to some local machine and play with them first before installing them on a production server as the plugin sends emails with email templates that I guess you will want to test first.
I would suggest to download the zip package, which contains the very latest version of the plugin and use them.

Thanks

Bugs
12 years ago

activeforever wrote:
What exactly are you going to look at? I can setup a new role with access to what you need. Management will not allow me to give you full admin access. I am very savvy around Nop, can you describe what you are looking for maybe?


Hi activeforever,

We understant your situation but without access we can't do much. Could you at least check for any errors in the Log that might be related to the scheduled task and the reminders.
http://www.nop-templates.com/t/nopCommerce-Troubleshooting-guide

Thanks

Bugs
12 years ago

activeforever wrote:
It is enabled and set at the default 60 seconds. Stop on error is not enabled. It is called the 'Customer Reminders Task' correct?


Yes, that is the correct task and setup.
Could you send us an emal with login credentials to your web site, so that we can take a look?

Thanks

Bugs
12 years ago

activeforever wrote:
The scheduled task does not seem to be running? Last start date, Last end date, and Last success date are all blank. I have restarted the application, iis reset, etc. but no luck. Any suggestions?


Hi activeforever,

Please check if the scheduled task is enabled and that you have an interval set.What interval do you have set now? Please note that the interval is in seconds, so you can specify 600 for example to make it run every 10 minutes, so that you can test it (in production it should be set to something like 86400 for example).
Then you need to restart the application.

Thanks

12 years ago

joster wrote:
Well...
OK...I replaced my existing plugins(including SevenSpikes.Core) with the ones bundled in the nop 2.65 fashion theme, then went to the website in a browser..I logged onto the admin area, now have this error:

---------------------------------------------------------------------------------------------------------
Server Error in '/' Application.

Specified file does not exist: "~/Scripts/telerik.common.js".

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.IO.FileNotFoundException: Specified file does not exist: "~/Scripts/telerik.common.js".

Source Error:

Line 137:            //.Compress(true)
Line 138:            ))
Line 139:    @(Html.Telerik().ScriptRegistrar()
Line 140:            .jQuery(false)
Line 141:            .jQueryValidation(false)

Source File: c:\Inetpub\wwwroot\MFS2\Administration\Views\Shared\_AdminLayout.cshtml    Line: 139

Stack Trace:

[FileNotFoundException: Specified file does not exist: "~/Scripts/telerik.common.js".]
-------------------------------------------------------------------------------------------------------------

I found
~\Plugins\Scripts\2012.1.214\telerik.common.min.js

but that's the closest named file I can find in my installation. (scratching head)

Thanks for your help!


Hi Joster,

This error doesn't seem to be related to our plugins as none of our plugins links any of the telerik script files. Please try to upload the Adminstration folder again. Sometimes we have experienced strange  problems with our FTP client when uploading to the server. For example it happens to have two files to have their names switched i.e file1 got renamed to file2 and file2 to be renamed to file1, which causes very strange problems as the wrong files are loaded and this can really drive you crazy.

Hope this helps!

Thanks