Profile: Support
User posts
11 years ago
Shopping Cart Count In Header Doesn't Update When Adding Products
When adding products from a product page the shopping cart item count in the page header doesn't update. Hovering on the link shows the correct items and gives the correct item count. If you refresh the page or navigate to another page the count updates. Tested on various platforms and browsers and all have same behavior.
When adding products from a product page the shopping cart item count in the page header doesn't update. Hovering on the link shows the correct items and gives the correct item count. If you refresh the page or navigate to another page the count updates. Tested on various platforms and browsers and all have same behavior.
Hi vb_itis,
thank you for the feedback! We have located the error with the default nopCommerce ajax cart and have fixed it. In order to integrate the fix just download the theme again from your My Downloads section and replace the following file with the one from the downloaded package:
Themes/Motion/Views/Shared/_Root.cshtml
Thanks again!
Best Regards!
11 years ago
Tested on safari on ipad, chrome and ie on laptop. IE 11 doesn't display the message. The font is pretty small in chrome.
Hi vb_itis,
Thank you for your follow up.
I just tested it on IE 11 and it is displayed on the Confirm Page. Can you please make sure that you have cleared your browser's cache before opening the page.
You can increase the font of the error message by placing the following in the administration -> plugins -> nop motion theme -> settings -> custom head styles textbox:
#opc-confirm_order .message-error {font-size: 14px;}
If you would like you can increase the 14 to a bigger number!
Thanks again for the feedback!
Best Regards!
11 years ago
Hi LMHEAH,
The title is truncated to one line by design, but you can easily make it appear on two lines. For this purpose paste the following in the admin -> plugins -> nop allure theme -> settings -> custom head styles textbox:
.item-box .product-title a, .item-box .title a {
line-height: 1.95;
}
.product-grid .item-box .product-title, .item-box .title {
height: 62px;
}
Hope that helps!
Please let us know if that works for you!
Best Regards!
11 years ago
Topic for reporting any Nop Salesforce problems.
IMPORTANT NOTE: There is a known issues with installing new plugins in nopCommerce. Please read this post for more information how to resolve it.
11 years ago
Help make Nop-Templates products better. Share your ideas or feature requests related to the Nop Salesforce plugin for nopCommerce.
11 years ago
Topic for general discussion regarding Nop Salesforce
11 years ago
Credit Card Declined Error Messsage Not Showing Up On Checkout Page
We are using version 3.3.268.11045 and have onepage checkout enabled. When processing credit cards and a payment is declined there is no error message being displayed. The error is showing up in the log files. Using the default clean theme the message is being displayed. In the default theme it is displayed at the top of the confirmation section. It would be better placed at the bottom of the section so it is obvious to the user. I had to scroll up to see the message on the default theme.
We are using version 3.3.268.11045 and have onepage checkout enabled. When processing credit cards and a payment is declined there is no error message being displayed. The error is showing up in the log files. Using the default clean theme the message is being displayed. In the default theme it is displayed at the top of the confirmation section. It would be better placed at the bottom of the section so it is obvious to the user. I had to scroll up to see the message on the default theme.
Hi VB_ITIS,
Thank you for your feedback! We weer able to reproduce the issue and have fixed it in our latest version of the theme. In order to integrate the fix you need just to download the theme again and replace the following files with the ones from your downloaded package:
Themes/Motion/Content/css/480.css
Themes/Motion/Content/css/768.css
Themes/Motion/Content/css/980.css
Themes/Motion/Content/css/styles.css
Themes/Motion/Views/ShoppingCart/OrderSummary.cshtml
Please let us know if the issue still exists!
Best Regards!
11 years ago
Thanks for your help but it does not work, I've done everything you said and I do not get the text to center. Send image to support and see if they see the problem ...
Carles
Carles
Hi Carles,
We did receive your email and have answered to you!
Thanks!
11 years ago
Exactly what I expected to hear, but never hurts to ask! :)
BTW - Its not a big deal and it was easily rectified, but I would consider the JCarousel Title issue to be a bug. Since there is a flag on the JCarousel settings for the user to select whether the Title is shown, I would expect this theme to respect that flag automatically without having to alter the CSS.
Regardless, thatnks for teh great support.
Bob
BTW - Its not a big deal and it was easily rectified, but I would consider the JCarousel Title issue to be a bug. Since there is a flag on the JCarousel settings for the user to select whether the Title is shown, I would expect this theme to respect that flag automatically without having to alter the CSS.
Regardless, thatnks for teh great support.
Bob
Hi Bob,
On a second thought I do agree with you about the carousel title and will return it back by default.
Thanks again!
Best Regards!
11 years ago
The problem I have is that the text is out of the ribbon and does not like giving css style to insert within the ribbon and center.
Best regards
Best regards
Hi C.A.LL,
We have made the positioning of the text inside the ribbon easier in our very last version of the ribbons.You can download the theme again and just replace the Plugins/SevenSpikes.Nop.Plugins.ProductRibbons/Styles/Ribbons.common.css file with the one from the downloaded package. Then you need to open the administration of the given ribbon and enter the following in the Ribbon text style textbox:
top: 10px; left: 30px;
By changing the numbers 10 and 30 you will move the label inside the image horizontally and vertically till you place it in the center.
Hope that makes it clearer!
Best Regards!
