Hi Scott,
I think you have some javascript errors on these pages by what you have described and that causes the issues.
Please send us a link to your web site at our support mail, so that we can take a look.
Best Regards,
Nop-Templates.com Support Team
Hi hitnet,
It is fixed now. Please update the plugin to get the fix.
Best Regards,
Nop-Templates.com Support Team
Hi Morphy,
I just checked and I can confirm that if the message template is inactive it is still sent via the customer reminder.
Thanks