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Bugs
11 years ago

hayco83 wrote:


Thanks, I've reverted back to 3.30 and then upgraded again.

Instant search is now working fine


Hi hayco83,

The problem with the /en in the url and the filters is fixed now. Please download and update the Ajax Filters plugin.

Thanks

11 years ago

kag wrote:
Hi, for our client we need to add extra filtering to the search. For this we need to add an extra parameter and an extra join on a custom table. The compiled stored procedure is currently the only blocking issue for using this extension, because we can't add this join to it. Do you have any suggestions for us on how to do this?


Hi kag,

So you will need 2 things - pass new parameter from the code and then modify the stored procedure to use this parameter. Unfortunately currently there is no way to pass additional parameters to the store procedure even if you could modify it.

Thanks

11 years ago

IvanSlater wrote:
Hi there.

Last night we upgraded or nop from 1.9 to 3.3.

Is there a script or you guys can tell us what data we have to migrate? Tables, constraints?

If we have to uninstall and reinstall, we will need to do it with all plugins? Only core?

Help!!!


Hi IvanSlater,

I don't know what exactly you have scripted or not, so I can't tell you why you got this error.
Basically all our plugin tables are named like this SS_XX_  where XX is the plugin abbreviation i.e Customer Reminders is CR. So all the tables and constraints can be seen in the database.
I don't think that coping database tables is a good thing to do. I would better install the plugin from scratch as there is nothing that can guarantee you the consistency of the database when you copy only parts of it.

Thanks

ehubcap wrote:
Hi Support:
Could the "contact us" tab on the Quick Tabs plugin be referenced in the Product Quick View Popup by including a js code snippet as an enable/disable option at the admin/QuickViewAdmin/Settings => Appearance Settings?
This addition will improve the customer experience by bringing the item inquiry box, right up there with the description, details and specifications links, so, alleviating the necessity of hunting down a support contact us form, that will require clicking close the overlaid modal and consequently losing the focus on the viewed item


Hi ehubcap,

This is not possible as these are two separate plugins.
It should be something specific to the Quick View plugin. As you have suggested it should be a setting that if enabled, a new "Contact Us" panel will be added to the Quick View accordion.
Please suggest this idea in our UserVoice portal.

Thanks

Bugs
11 years ago

hayco83 wrote:
Hi,

I've upgraded to Playground 3.40

I have two issues

1) Opening any page that has the Ajax Filters plugin, gives me the error
Retrieving /en/Plugins/SevenSpikes.Nop.Plugins.AjaxFilters/JQueryTemplates/JDropDown.htm failed


2) Instant Search plugin is not working for the Playground theme, when I changed the them to defaultClean one it works but not in Playground theme

Could kindly you look into this. Thanks


Hi hayco83,

I just noticed that you have enabled the SEO Friendly Urls setting that puts an /en/ in your Urlsm which is breaking the Ajax Filters. I will let you know when the packages are updated with the fix for this.

Thanks

11 years ago

ktakakis wrote:
Thanks for your replay!  Indeed after I installed the version 3.4 the speed went up dramatically! Should I wait for the version 3.4 of your theme?


Hi ktakakis,

You just need to download the theme package again and you will find the 3.4 version in it (we just released all our products for 3.4).
In order to upgrade - just follow the instructions in the Upgrade Theme folder into the package. It is a matter of running the nopCommerce upgrade script only.

Have a great weekend!

11 years ago

tarweb wrote:
I'm using Nop 3.30 and have the ultimate plugin collection for v3.30. I noticed that when I used Instant Search and Ajax Filters, they return all products across all stores instead of products that are limited to the current store.

I tracked the ajax requests that were sent to Catalog7Spikes/GetFilteredProducts and noticed that, the requests didn't pass the StoreId to the back. Though I give the benefit of doubt that it may be pulling the current store Id from context...

Either way, I would like to know, are the plugins supposed to support multi-store?

Has anyone experience this problem? Any suggestion on how to get the plugins to work with multi-store?

(I am using everything out of box, no customized views.)

Thank you!


Hi tarweb,

All our plugins support Multi Store including the Instant Search and the Ajax Filters.
I just tested both plugins with the latest package for nopCommerce 3.3 and they both work fine with the Multi Store. I don't know how you have tested it but I guess that your Multi Store has not been properly setup. I would advice you to check if your Multi Store is properly setup as It is a common mistake to think you are in the second store and actually you are in the first store.
The best way is to change the Default Title for store 1 to be Store 1 and for Store 2 to be Store 2. This when you open the site you will know for sure in which store you are.
Just to make sure all is correct you can download the latest package of the Plugin Collection and update your plugins. You can also uninstall and install the Ajax Filters plugin as we had some improvements in the stored procedure that the filters are using (not related to stores but with performance improvements).

Thanks

11 years ago

ChrisN wrote:
Hi,

Is there a way to have a carousel with both products and categories?

I tried in mine and it does not show the categories when I add a product.  If I remove the product, then my 9+ categories show up.

I need to be able to show both.  I'm using NopC 3.1 with your Jewelry Theme

Any help is greatly appreciated!


Hi ChrisN,

This is not possible. You can use only one of them in a given JCarousel.
Basically the main reason for this is that they have different markup i.e products have prices etc.

Thanks

11 years ago

haik wrote:
Hello NOP-T,

I'd like to upgrade the CZ (v1.0.2) that came with the Lighthouse Theme. The current version of CZ is 3.1 and sports many improvements.  I tried a simple JS and CSS file swap and then performed a 'build', and the result was not usable.
Any help upgrading to CZ 3.1 is very much appreciated.

Thanks!


Hi haik,

We do not have experience with the new 3.1 version of the Cloud Zoom as it is not free.
I believe they have probably made quite a lot of changes in the paid version and won't work by just changing the javascript and the styling.
It would be best to just integrate the new Cloud Zoom from scratch directly into the _ProductDetailsPictures.cshtml view rather than trying to modify the Cloud Zoom plugin.

Thanks

11 years ago

ktakakis wrote:
Hi!
When I install the theme, the site become extremely slow and basically non-functional! I sent messages to tech support, but no reply was received! I am desperate because I do not know where to turn. I hope here to get response.


Hi ktakakis,

I guess you are using a shared hosting as discussed in this post. I would suggest you to move to the just released nopCommerce 3.4, which has a lot of performance improvements and consumes less memory and hopefully will run smoothly on some shared hostings..
We will release all our themes and plugins for nopCommerce 3.4 tomorrow!

Thanks