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hanz wrote:
Hi,

I have a question about the ajax filters. What is best practice considering performance for NC 2.8. Filter manufacturers by setting up manufacturing attributes or enable the manufacturs filter option in the Ajax Filters settings (which filters from the nop manufacturers tables) ?

I'm asking this since I used to add the manufacturer as an attribute fot each product. It saves time if I can skip that. When I now enable the manufacturs filter option, I get 2 manufacturer filter blocks so I have to decide what to do. Remove all manufacturer attributes or disable the manufacturs filter option,

Thanks for any advice!


Hi hanz,

I think the best you can do is to use the Manufacturer of the product rather than using a specification attribute for the following reasons:
1. It is easier to specify a manufacturer, which you should already have in the system rather than creating a duplicate specification option for this manufacturer.
2. It is much better to use manufacturer for the end user as they will also be able to browse the manufacturer page and see the products assigned to this manufacturer.
3. In terms of performance in 2.8 I can't say for sure, which is better as this needs to be checked on a database with a profiler. But I don't remember anyone complaining about the manufacturer filter. If at some point you decide to upgrade to new nopCommerce version you won't need to worry about performance and which filter to use as everything in the Filters is now handled from a stored procedure and is much much faster than it used to be in 2.8.

If you decide to remove the Manufacturer specifications you can easily do so by setting all the options in the database not to be filterable and then they won't appear in the Filters.

Hope this information is useful!

Meredith88 wrote:
The condition is that the product is in a certain category and none of the related products are in this category so that can't be the issue.  It is showing the large ribbon image not the small ones almost like it's finding any div with class="picture" and inserting the ribbon if you look at the link below hopefully you can see what I mean

http://www.ozum5.co.uk/brother-lx17

James


Hi James,

Thank you for the link!
By the returned data from the server there should be 1 ribbon shown for 2 of the products - on the main product and one of the related products (this one). But for some reason this ribbon is shown on all products. It is some problem on the client side javascript that places the ribbons. Maybe some selector of the selectors is not correct but it is hard to debug this way. Please Submit a ticket specifying the product version you are using and provide FTP access to the site, so that we can upload the unminified version of the javascript of the Ribbons and debug it to see what is wrong.

10 years ago

artisticmutt wrote:
We were able to get the menu to be exactly like how the demo is, but when they're in the store viewing the products, and they tap on the "Categories" menu to have it drop down from the sidebar, it won't. It's the same with the Product Tags that is located below it.


Hi artisticmutt,

I am not sure I completely understand what exactly the problem is.
It would be best if you can share a link to your store and some screenshots of the exact problem. Also if you could specify if you can reproduce this on our demo store and also what browser you are using. If you don't want to share this information here then please feel free to Submit a ticket.

Meredith88 wrote:
Hi,

I seem to have come across an issue on a website I'm developing in NOP 3.4 using ProductRibbons 3.40.  If a product has a ribbon associated to it when I am on the product page all the related products on the page are also showing the ribbon even though it isn't applicable.  

Any way I can fix this to show the correct ribbons on the related products?

Thanks in advance

James


Hi James,

If a ribbon is shown for a given product this means that there is a condition that is met.
You should check what condition you have defined for this ribbon and most probably the related products match this condition.

10 years ago

artisticmutt wrote:
We are running the latest Nop and the version of the ArtFactory theme and our customers are reporting that the category dropdowns are not working when viewing the shop page. Say you're viewing the catalog products) and you're on your phone and when you tap on "Categories", it does not do anything.

We have tested android, iphone and windows phones with no results at all. Please advise.


Hi artisticmutt,

Can you try to reproduce the problem on our demo store?
On the demo we don't have Categories menu item but we have Products menu item. Please note that on a mobile device you need to click on the arrow next to Products in order to see the categories in the store. You can't click on Products as there is no page to be shown that has all the categories in the store.

Hi ehubcap,

Happy New Year!

ehubcap wrote:

Isn't v3.50 installation supposed to be backward compatible with versions like 3.40?


No, none nopCommerce version is backward compatible with the previous ones. The same applies to any of the available plugins for nopCommerce.



10 years ago

Ebrahim wrote:
Hi 

In home page I have  JCarousel and maximum Number of columns is 4.

Now when screen size less than 718px the Number of columns change to 3.

How can I change 718px to 857px?
means when width less than to 857px then Number of columns change to 3?


Hi Ebrahim,

There is a setting for all JCarousels that you can change from the Settings page of the JCarousel plugin.
This is the setting "JCarousel item min width" and you can increase it, so that it can fit only 3 items in 857px.

uiskas2 wrote:
Hi.

I'm Pedro, and I need help.

Every time the site is fine and suddenly slows down, I don't know what happened, I tried debug and I don't found errors or slowing.

I have in log only "Application started", I have one or twice this information in 10 minutes.

I think that the problem is something in the session, because when I try to start manually the Keep Alive the site is down, sending 503 error

Did someone had the same situation or something like this?

Thank you for your attention.


Happy New Year, Pedro!

You should contact your hosting provider and ask them to increase the memory limit of your web site.
Usually they set memory limit to your web site's application pool and once your web site reach this limit then the application pool and your web site respectively is restarted automatically.

Please don't duplicate posts and tickets!

10 years ago

kaka135 wrote:

Yes, you are right. That's what we need. We need to show 3 nearest shops according to the search keyword or current user location. 

Is it possible for your team to implement this function in the plugin? Will it be implemented very soon if possible?

Thank you.


This feature really makes sense and will be very useful.
Using the customer's location is also a good idea, so we will need to consider all possible options.
We could plan it for our next sprint after the holidays and a realistic release date would be around 10-15 January. But I will be able to provide more information after the holidays when the whole team is back in the office.

Hope this would work for you!

10 years ago

kaka135 wrote:

My project requires a search box to enter the location, say London, and the result will return all the shops in London. The search is within the shops stored in our database.

We need the search box similar to the Google Map search box shown in the demo - AllShops page, but the search is on the map itself, but not the shops we have in our database, right?


Please note that we don't keep the actual address in the database. We keep only the coordinates of the stores. So in order to do this you need to use the Google Maps API.
I guess that you would like to let users enter their city i.e London and then you want to show all shops near London (which probably needs to be a setting i.e 25 km distance). Please let me know if this would work for you.