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Profile: Boyko

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9 years ago

mkzaman wrote:
Suppose, a customer selects an existing address for billing or shipping and then edit the address. After submitting order, it creates an association between the customer and address. Each time a customer selects and edit an address the association happen. Is this a normal behavior?


Hi mkzaman,

This is how nopCommerce work and it is not something we have implemented specifically in the One Page Checkout plugin. In other words if you disable the One Page Checkout you will get the same behavior if you edit an address during the regular checkout.

Bugs
9 years ago

Don Coyote wrote:
Hi. In Category Product Collections, the Tab Builder for any Category cannot be re-opened. You have to delete it and start again if you wish to make any changes.


Hi Don.

Could you please submit a ticket and provide access to your store so that we can investigate and advise?

Damir wrote:
This is taking ages to implement, and we are forced to download everything all the time.
Could you at least place version info on My Downloads page for all products we bought?
Or send out a mail to customers based on their purchases when you update something?
Thanks,
Damir


Hi Damir,

Sending emails is not going to work since we deploy new version almost daily.
For example if we fix a problem in plugin XX we deploy all our products and all of them will have a new version number. So if a product has a new version number it doesn't always mean that this product has some new features or bug fixes. That is why we have this page where we will note any changes that are worth mentioning. So you can check this page for any notable changes for any of the products. Please note that at the moment we don't have any information as we just launched it. But in the future we will be adding here any new features or bug fixes we make. 
I hope this will work for you!

You feedback if this works for you is always welcome!

Bugs
9 years ago

mkzaman wrote:
But when I uninstall the plugin, everything works fine. The sort option change according to the value of the drop down. If I disable the plugin in category page. Shouldn't it perform as per default nop behavior ? 


Hi mkzaman,

I completely misunderstood your initial question. Sorry about that.
You are absolutely right. There is a problem which we will fix and deploy tomorrow.

Thank you again for reporting this!

9 years ago

IvanSlater wrote:
One more question. 

Why the ajax cart plugin doesnt work on mobile devices? Is there a way to enable it?


Hi IvanSlater,

We have intentionally disabled the Ajax Cart on mobile devices as we consider popups as a bad user experience. But there is a hidden setting that you can set to enable the Ajax Cart on mobile devices although it is not officially supported and you might need to adjust the styling of the plugin for mobile devices. Please set this setting "nopajaxcartsettings.enableonmobiledevices" to true.

Bugs
9 years ago

mkzaman wrote:
I have found a bug in ajax filter while testing in base nopCommerce with deafult clean theme. I have unchecked _Show Ajax Filters on Category Page_ option from admin panel.

Then I go to category pages of public store. While I have changed the sort option, the sort order actually doesn't change.


Hi mkzaman,

That is actually not a bug but expected behavior. Since the Ajax Filters are not integrated on the category pages then the code that sets the Default Sort Order never gets executed.
Please note that the setting of the Default Sort Order works only in the context of the Ajax Filters plugin so without the Ajax Filters it will not work.
Unfortunately nopCommerce does not have a setting to specify the default sort order and without the Ajax Filters plugin the sort order will be the first one (this is how nopCommerce works). If you want to have such a setting with/without the Ajax Filters plugin then you need to suggest this to the nopCommerce team and have them implement it as a general setting for nopCommerce.
There is a similar work item here but you can also suggest your idea in the nopCommerce forum.

9 years ago

leona wrote:
sorry,I can't provide DB backup.
I try to deselect "Enable Manufacturers Filter" on NopAjaxFiltersAdmin/Settings, and then it working correct.
But paradox thing is this category's products didn't setting any manufacturers:
https://www.flnet.tw/%E6%95%B8%E4%BD%8D%E9%9B%BB%E5%AD%90%E5%88%B8




So I thinks it has some bug on manufacturers function.


Hi leona,

It is possible but without your database we will not be able to reproduce and eventually fix this issue. It might be a configuration problem or something specific with your store settings/products etc.

Thank you again for reporting this but we would not be able to help without having your database. Please if possible submit a ticket and provide your database so that we can see what is wrong.

9 years ago

leona wrote:
assumed my category tree is:
level_1
└level_2
 └level_3

and I loading level1 category it will display this message:


but if I remove Ajax Filters, it will display correct.
my setting is "Enable Manufacturers Filter".

I use nop3.6 Thnaks.


Hi leona,

It looks like there is an SQL Timeout during the building of the manufacturer filters.
Please submit a ticket providing more information i.e a database backup and then we will be able to advise.

9 years ago

arjun.nyusoft wrote:
Hello,
I had already purchased the SEO plugin, CDN Plugin & Product on ribbon plugin of version 3.6.

Now I have purchase the NATIVE THEME for version 3.7 . So Can I use Above Nop Plugins for new Native Theme 3.7 or not?

Can I upgrade those plugins?

Please Guide me what can I do?

Thanks   


Hi arjun.nyusoft,

If you are using these plugins in nopCommerce 3.6 then you simply need to upgrade your nopCommerce to 3.7 and then use the 3.7 version of these plugins. To upgrade to 3.7 you can follow the steps described in upgrading a theme article (without the theme since you don't use our theme in 3.6). Once you upgrade to 3.7 you can simply use the 3.7 version of these plugins, which you can download from your account in our website.

Hope this helps!

9 years ago

Damir wrote:
Hi Boyko!
Yeah, I know I'll need to extend the licence, but I wanted to see if it works for my project. There are some smaller issues and questions, but if You do change those things to settings I'll definitely upgrade my licence (I hope it's possible). I'll send you a mail with request for styling of HelpDesk plugin, it's mostly some buttons and positioning of few blocks. Also, I'll need to translate everything to Swedish. I just wonder if you will maybe start collecting language resources that users could provide after translating. It'd be a great service to your users I suppose. Let me know so I can export then somehow. Have a nice weekend,
Damir


Hi Damir,

I can assure you that we will correct these to be settings rather than resources.
Thank you for your suggestion about the language resources.
For now we don't have resources translated to other languages but every customer that has already translated any resources to their language are free to send them to us. We will be happy to include them as part of the product packages so that everyone else can benefit from them.