Profile: Support

Thank you for providing us with the login details!

Please add this property to the connection string in your Nop.Web\App_Data\Settings.txt:

MultipleActiveResultSets=True

This should fix the problem.

Please let us know when you change it, so that we can also check if the filters are working!

Thanks

Hi,

We did not realize you were using the trial version. Apologies for this. We have updated the trial to the latest version.
As to the problem you are having, something seems wrong with your installation. Would you be able to give us access (in a PM) to install the filters on your web site so that we can see for ourselves what is going on? If not let us know and we will send you at least an unminified version of the javascript files so that we can have a better idea of the problem.

Yes,

In My Account -> Downlodable Products

Just download the Nop Ajax Filters, the link always points to the latest version.

Hi,

Thanks for specifying the date of the core!
I believe you do not have the latest version. You need a version, which is built after the 14.02.2012. Would you be able to download it again from your My Account section and let us know if you still have the problem or not? Also, just in case, please restart your web application after you replace your installation of the filters. Best way to do this is to modify the Global.asax file.

Thanks again and looking forward to your reply!

Hi,

Thank you for reporting this! We are going to investigate this and if confirmed to be a bug will let you know how to update your installation. We hope that this error would not impede you project development!

Thanks

Ok, we can see the overlap problem in IE 9.
Thanks for reporting this! We will look at it and will let you know how to fix it.

Hi,

In the CategoryTemplate.ProductsInGridOrLines.cshtml file you need to consider this code:

@*filtering*@
    @if (Model.PagingFilteringContext.PriceRangeFilter.Enabled ||
        Model.PagingFilteringContext.SpecificationFilter.Enabled)
    {
        <div class="product-filters">
            <div class="filter-title">
                <span>@T("Filtering.FilterResults")</span>
            </div>
            <div class="filter-item">
                @Html.Partial("_FilterPriceBox", Model.PagingFilteringContext.PriceRangeFilter, new ViewDataDictionary())
            </div>
            <div class="filter-item">
                @Html.Partial("_FilterSpecsBox", Model.PagingFilteringContext.SpecificationFilter, new ViewDataDictionary())
            </div>
        </div>
        <div class="clear">
        </div>
    }

You can either comment it or remove it.

Please let us know is you still have problems.

Hi Yves,

Please check the electronics theme demo for example:
http://themes.electronics.nop-templates.com/search?q=apple&btnSearch=

actually the HomePage Slider is shown only on the home page and is not shown on any other pages:
http://themes.electronics.nop-templates.com/c/6/smartphones

Please make sure you have the the HomePage slider integrated the same way as it it described in Sample#2 in the documentation:
http://nop-templates.com/Help/NopAnywhereSliders/Version_2_3/lessons/Working_with_Nop_Anywhere_Sliders.html

It should be in a section that is defined only on the Home page.

Hope this helps!

Best Regards,
Nop-Templates Support Team

Thank you for using our products!

From the Administration set the setting below:
  
General And Miscellaneous Settings -> Security Settings -> Hide admin menu items based on permissions
  
This is needed in order to get the Plugins menu appear otherwise it is not shown and you won't be able to configure the plugins.
We have reported this problem, which was introduced in nopCommerce 2.4 and it will be fixed by the nopCommerce team in version 2.5.

Please note that we automatically set this setting in the installation of the Core plugin, so there might be some problem with your installation.

Please let us know if you have any more problems with the theme\plugins!

Best Regards,
Nop-Templates Support Team

Hi Brad,

we have integrated the gift card functionality in our Nop Fashion Theme and uploaded a new version on the site. You can download the new version from your My Account section.

Thanks!