Profile: Support
User posts
Hi,
You can change the Theme for the Filters from the Settings of the plugin. There is a dropdown with the Theme. Choose the Electronics theme and then Save the Settings.
Thanks,
Nop-Templates Support Team
I have a problem with the SEOs and I sure it is a mistake I did in my DB. In fact, when I enable the SEO I have this error message:
Hi Yves,
Thank you for reporting this issue.
We will take a look and investigate the problem and will let you know.
Best Regards,
Nop-Templates Support Team
Hi,
Thank you for taking part in shaping our product!
These are quite a lot of ideas and most of them should be implemented as separate plugins. So you can add them in our UserVoice portal but please add them as different ideas, so that other users can easily vote for them.
Best Regards,
Nop-Templates Support Team
Can i install the current version to Nop-Commerce 2.5?
No, we are working at the moment on the upgrade of the plugin to support nopCommerce 2.5.
When we are done with the upgrade we will let you know.
Thanks
It is about the Thumbs images. As you know, I'm using the SEO plugins. It works great, but I should use it sooner (no one is perfect :-)). In fact, I realized yesterday that the majority of my thumbs Images are not SEO oriented :-)... in fact, the products that I imported since Spike Seo is installed have a SEO name but not the one before. Here's my question:
Should I rename all the thumbs to get, as per example this name 00082375_my_product_name_75.jpg instead 00082375_75.jpg ? and if I should take care about a specific detail.
Again, thanks a lot for your help, it is more than appreciated
Have a nice day
Yves
Hi Yves,
We really can't see a relation between the names of the thumbs images and the Smart SEO plugin.
Are we missing something here?
As to the names of the thumbnails it is really up to you if you want to make them include the name of the product. It will have some effect on the SEO of your web site but keep in mind the Tooltips of the images are also important.
Hope this helps!
Thanks
Hi Yves,
We had a look at the site, but could not see this Gray background in Chrome.
Would it be able to tell us what version of Google Chrome you are using and on which page the error occur. Looking at the changes you had made there is nothing wrong and related to changing a background.
Can you try refreshing the browser cache with Ctrl + F5 several times to see if the error disappears.
p.s. If the problem still exists would it be possible to send us a screenshot in an email to see the problem and try to figure out what is wrong.
Thanks!
Hi,
Thanks for that.
We will have a look and let you know what the problem is.
Hi,
can you post the full message of the error to see if there is something related to the Header Menu.
Are there any other errors?
If you prefer you can send us in an email an admin credentials for your site and a url to it, so that we can have a look at the log and the installed plugins and try to fix the problem.
Thanks!
Hi,
can you please provide what version of nopCommerce you are using.
There is a known issue that is described here.
If you have tried it could you have a look at your log from Administration -> System -> Log and have a look for an error that may be the cause of this problem.
Did you follow the correct steps described in our online documentation for installing this plugin.
Hope that helps!
If you are still experiencing the problem please reply with details regarding the suggestions described above.
Hi,
we are planning to integrated the Nop Quick Tabs for nopCommerce v.2.5 which should be officially released in a couple of days.
For everyone that have already purchased the theme this plugin will come for free as part of the free support and upgrades that come with buying the theme.
Hope that helps!
