On my customer reminder, I will ask for customers to return to my website to post a review for the products they ordered. I want it to be very easy for them.
I see that %Order.Product(s)% token is available in the message template.
I suppose this will make a list of each product in that order?
Will the list be the product names only, or will they be links to the product pages? (this is what I need)
Also, I want to configure it to only send to customers who have received their shipment and had time to use the product..21 days from date of the order...
I am not clear about how I should configure the time intervals.
It's like this...
The task needs to run every day and just send reminders to those customers who ordered exactly 21 days earlier.
How would I set that up?
The %Order.Product(s)% token contains the product(s) url(s).
Here are the settings that you need for completed order reminder
( I guess you're using this one):
Number of messages to send per customer: 1
Condition Met Date Later than: 22 days
Condition Met Date Earlier than: 21 days
Interval between messages: 1 minute
Hope this helps!