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11 years ago

ellerlor wrote:

You wrote "Also check how often the Reminders scheduled task is run. I would advice you to run it every hour" how can I do this?

About the missing resources I've checked and cleared the cache but nothing seems changed
Have a look of the resources name:
In italian
Italiano  sevenspikes.plugins.customerreminders.admin.submenus.managereminders  Messaggi Reminder
Italiano  sevenspikes.plugins.customerreminders.admin.submenus.remindermessagesreport  Rapporti reminder
and in English
English  sevenspikes.plugins.customerreminders.admin.submenus.managereminders  Manage Reminders
English  sevenspikes.plugins.customerreminders.admin.submenus.remindermessagesreport  Reminder Messages Report


I use nop 3.2
I know is quite a mess but I hope you can help me :-)

Lorenzo


Hi Lorenzo,

You can check the Customer Reminders Task in System -> Schedule tasks.

Please update the plugin to the latest version following this article.

If this doesn't help - please send an email to our support with link to your site and admin credentials so we can investigate what the problem is.

Hope this helps!

Best regards,
Hristian Dimov
Nop-Templates.com

RJM wrote:
Hi!

I am really liking this product -- has some serious potential! :-)  However, in working with it for the first time, I think that I've uncovered a slight problem. I have a 50% (test) discount set for a particular item and all work fine in "stand-alone" product mode, but when appearing as an item within a group, the discount appropriately displays but the banner does not display at all - regardless of where I try to place it. Am I missing something? Please advise and thanks in advance for your help!

RJM


Hi RJM,

I am not sure that I understand exactly what your case is. Are you saying that you want to see a countdown timer somewhere around the Black iPad (which is part of a grouped product and is discounted) in this link?

Thanks

Bugs
11 years ago

jkrauss wrote:
We just installed the sales campaign plugin and discovered that products that exist in multiple categories do not appear in the preview list. Example if a shoe exists in apparel and under foot wear the sales campaign ignores this item. We have also tried adding the item manually to the override tab without success. Please advise.


Hi jkrauss,

I just tried to run a campaign on a products which are in 3 different categories and it doesn't ignores them.
The campaign only ignores products which already have an old price different than 0.

P.S. - We have answered to your email from our support account. Please don't duplicate posts.

Best regards,
Hristian Dimov
Nop-Templates.com

11 years ago

[email protected] wrote:
Im just playing around with the HTML Plugins module for the first time and had a quick question.  Is there any reason that the Plugin only has 24 Widget Zones enabled by default?  I un-commented out all of the other zones within SupportedWidgetZones.xml and they all seem to work.

Is there any negative impact on leaving everything un-commented so that my (admin) users can add html wherever they want?  It seems much more functional now but I figure it must be this way for a reason (reliability, performance, etc.)?

Thanks.


Hi [email protected],

We thought that it will be better to comment most of them as the dropdown with the widget zones would be bigger, but later we decided to uncomment them ( in the new versions of the plugin ).

There is no negative impact as we cache all widget zones and no calls to database are made for "empty" ( no html widgets in it ) widget zones.

Hope this helps.

Best regards,
Hristian Dimov
Nop-Templates.com

errors in log
11 years ago

joster wrote:
Hello-

After using the customer reminders plugin successfully for a few weeks, we are now getting errors in log:


Hi joster,

There might be hundreds of reasons for this timeout error. Please send an email to our support with link to your site so we can investigate what the problem is.

Thanks.

Prokey wrote:
In the system log, many errors are generated with the following exception:

...

Please, help.

Thanks.


Hi Prokey,

Can you tell me what version of nopCommerce & plugin version you are using?

Thanks.

[email protected] wrote:
Hi Nop-Templates

Your info on the new HTML Plugin indicates that you can create new widget zones with the HTML plugin.

How would you go about doing this, as  I can only find the predefined widget Zones?

I would like to add some HTML code into the body so that I can easily integrate my livechat agent into the website.

thanks

Philip


Hi Philip,

Html WIdgets plugin is not a plugin for creating a new widget zone inside nopCommerce. It is a plugin for 'putting' a content inside an already existing nopCommerce widget zone.

If you need to edit the predefined widget zones open the SupportedWidgetZones.xml file and uncommented the desired widget zone from the specified ones in the file and then Restart the Application.

You can read the documentation for more information.

Hope this helps!

Best regards,
Hristian Dimov
Nop-Templates Team

11 years ago

JonJJ wrote:
Hi

I have 2 types of customers - my whole sale customers and retails customers.
Both of them see different prices on my products however I often experience that my customers are in doubt wether they are actually seeing the retail price or the whole sale price.

1) Is it possible make a ribbon where the condition is that a customer is in a specific role?

2) or even better yet - to check if a product has a tier price attached to it which is assigned to a specific customer role?


Because then I would make a ribbon that would say "wholesale price" so they would not be in doubt any more.

If it is not possible, then other suggestions to solving my problem are most welcome :-)


Hi JonJJ,

Unfortunately you can't achieve that thing with the current version of the ribbons. Luckily we are developing a new framework ( new version of the Conditions and more ) which you will be able to use. In that version there will be customer conditions ( and customer overrides). You can see a part of this already implemented in the Attachments and Html Widgets Plugin ! You can try the new conditions framework and let us know if that is what you are looking for.

Hope this helps!

Best regards,
Hristian Dimov
Nop-Templates.com

11 years ago

hkreklame wrote:
Hi!

I've added a condition for "PriceDifferenceAmmount" "GreaterThan" "1" on my saleribbon. This works fine if a product uses "old price" and a "new price" lower than the old price.

However, i would like the ribbon to appear if a product has special price as well, so i tried adding
"DiscountAmmount"  "GreaterThanOrEqualTo" "1" in another condition with OR.

So now its  "PriceDifferenceAmmount" "GreaterThan" "1"  OR "DiscountAmmount"  "GreaterThanOrEqualTo" "1".

This does not work for products with a specialprice, only with old price\new price.


Hi hkreklame,

The DiscountAmmount condition has nothing to do with the special price of the product. It is related only to discounts( it's used only when you have discounts in nopCommerce )

In 3.2 version we have implemented the HasSpecialPrice condition. Please check our release note as it contains information for the new things implemented in the Ribbons plugin. Unfortunately you can't use it unless you are running nopCommerce 3.2 and Nop Ribbons 3.21 plugin.

Hope this helps!

Best regards,
Hristian Dimov
Nop-templates.com

11 years ago

cheerfulcalf wrote:
Hello everybody!

Could someone help me with Product Tokens? If I place -${old-price-new-price-difference-value} - everything is fine and I can see discount in currency in the Product Ribbon text.
But if I put ${max-discount-percentage} - I always see 0. Tried to assign discount to product, special prices and so on.. Did not help. So how should I use this ${max-discount-percentage} ?

Thank you.


Hi cheerfulcalf,

${max-discount-percentage} token is showing only the percentage of the discounts which are assigned to products and when the discount is not requiring a coupon code(this is  because we can't  know if the user is going to enter a valid coupon code). So discounts with coupon codes are simply ignored. Any other discounts that don't require coupon code should be fine. So probably when you have created a discount for your product the discount has required a coupon code and that is why you have seen 0 as discount percentage.

If you have only new price and old price (no discounts) - then please use the ${old-price-new-price-difference-value} or ${old-price-new-price-difference-percentage} tokens.

Hope this helps!

Best regards,
Hristian Dimov
Nop-Templates.com