insity wrote:Hi,
A couple of my users have reported the below issue, Please check if anything can be done about the same.
My onepagecheckout version is 3.5.992.16834
When a user is in the checkout page he has the ability to change the quantity of the products in the cart by changing the quantity using the spinner or by directly entering the quantity in the text box but both of these does not change the amount. The amount only changes when the user clicks somewhere outside (I think the event is focus lost when the ajax is fired).
This is confusing the customer because a non-techie / naive user does not know that he has to click somewhere outside to get the amount recalculated and assumes that the unchanged amount is the final amount
or
some users when they realise that the amount has not changed try to press the enter key which submits the form when they only wanted to recalculate the amounts. In case of logged in users pressing enter takes them to payment (in my case) since the address etc is picked from their last order's address.
Hope I was able to articulate the issue, If not please do let me know I will send in more details.
Hi insity,
Yes, you are right. It might be a really confusing for the customers.
And because of that we changed the behavior of the quantity box. Now, when a customer change the quantity either with the spinners or manually entering the number, the order total will be updated by itself.
Also, we added a check so that the form won't be submitted if a customer hit the enter button.
All you need to do is to update the plugin to the latest version following this article -
http://www.nop-templates.com/how-to-update-a-nopcommerce-plugin Hope this helps!