Close

Profile: hristian.dimov

Avatar

User posts

7 years ago

steelgr1 wrote:
Is it possible to show knowledge base in the registered users or in specific user group?






Hi,

we answered you in the ticket, but I'll leave the answer here as well.

Unfortunately, there is no such functionality in the plugin. But you can suggest your idea in our UserVoice portal and if people vote for it, we will implement it.

Hope this helps!

7 years ago

rpgrisen wrote:
Will you be adding Cross Sell as a data source for this plugin any time?


Hi,

Currently, we do not have plans for adding such data source to the plugin. But you can suggest your idea in our UserVoice portal and if more people vote for it, we will implement it.

Hope this helps!

7 years ago

Gandalf wrote:
New user of NOP Templates. Finding the theme that I purchased very nice. I have one problem where I am not sure what I am doing wrong.  I created some grouped products. When selecting a 'Quick View', the result looks very nice.  Options are presented. However, the prices displayed are $0.00.  Going to the specified page presents the correct price.  

Following page contains sample grouped products. Each one shows a price on the main page and the product page. However, the quick view page does not show the price: http://naturalgoodnessllc.com/starwest-botanicals-2

Please let me know what I need to do to make this work right.  Thanks.


Hi Gandalf,

Thank you for reporting this!

We fixed this issue. You can either download and update the theme to the latest version or you can apply the fix manually by replacing a few lines in the Plugins\SevenSpikes.Nop.Plugins.QuickView\Themes\Venture\Views\QuickViewCatalog\_Multi.cshtml file. Just find:

dataDictPrice.TemplateInfo.HtmlFieldPrefix = $"price_{Model.Id}";
@await Html.PartialAsync("_ProductPrice", Model.ProductPrice, dataDictPrice)

and replace it with these lines:

dataDictPrice.TemplateInfo.HtmlFieldPrefix = $"price_{item.Id}";
@await Html.PartialAsync("_ProductPrice", item.ProductPrice, dataDictPrice)

Hope this helps!

7 years ago

usrs wrote:
How do I disable the "Ship to same address" checkbox on checkout? I disabled it in the Admin section, but it is still showing (after clearing my cache.)

Want to ensure any shipping is always done to the Billing Address.


Hi,

The setting you mentioned is not taken into account into the OnePageCheckout plugin. It is working only with the default checkouts.

In the OnePageCheckout plugin, you can either hide it with CSS:

.ship-to-same-address {
    display: none !important;
}

or you can completely remove this code:

<div class="options ship-to-same-address" ng-hide="vm.configData.shipToSameAddressDisabled">
  <input type="checkbox" id="shipToSameAddress" name="shipToSameAddress" ng-model="vm.shipToSameAddress" value="{{vm.shipToSameAddress}}" />
  <label for="shipToSameAddress"> @T("SevenSpikes.RealOnePageCheckout.Public.ShipToSameAddress")</label>
</div>

from the Plugins\SevenSpikes.Nop.Plugins.RealOnePageCheckout\Views\RealOnePageCheckout\BillingAddress.cshtml file.

Hope this helps!

7 years ago

dlencina wrote:
Hi! Thanks for your response.

Is there any possibility to get a custom version of your theme by paying the development in order to support the 3.60 version?


Hi,

you can contact our sales department at [email protected]

Hope this helps!

7 years ago

dlencina wrote:
Hi! I really love this template, but my store is on v3.60 so I am not able to use it :(. I want to know if you plan to support this version in the near future. Keep the good work! Greetings.


Hi,

Unfortunately, we do not have plans to downgrade the theme to such an old version.

Hope this helps!

7 years ago

alistaira wrote:
since the 3.9 update, Subcategory images disappeared from the menu. (when you hover over Categories) Any way we can get them back?


Hi,

Could you please submit a ticket providing admin credentials so that we can check what might be wrong?

Looking forward to your reply!

7 years ago

nette-16 wrote:
the rest of error full message
System.Data.Entity.DynamicProxies.Product_ED4FAD243B6CC569E4138B9A9D844DDE2898388B8F39548657FF1A3C058A57E3.get_ProductCategories() at SevenSpikes.Nop.Plugins.SaleCampaigns.Services.SaleCampaignProcessor.ProcessProductsInTrasnaction(IList`1 products, SaleCampaign campaign) at SevenSpikes.Nop.Plugins.SalesCampaigns.Controllers.Admin.SaleCampaignAdminController.Start(Int32 id)


Hi,

Could you please submit a ticket providing a copy of your database so that we can debug it and see what is wrong?

Looking forward to your reply!

7 years ago

DarioV wrote:
Hi there,

is it possible to get a sound from youtube video that is embeded in Venture theme after pressing "Play"?

Thanks


Hi Dario,

it is made on purpose to not have the sound of the video because that is the idea of the background video. But anyway, you can easily change it by going to the venture.js file and around line 745 you should see this:

videoSettings = {
    autoplay: 1,
    controls: 0,
    rel: 0,
    showinfo: 0,
    iv_load_policy: 3,
    mute: 1,
    enablejsapi: 1
};

where you can change the "mute" property value to 0 ( not muted ).

Hope this helps!

Bugs
7 years ago

EamonnEgan2 wrote:
Hi Dave,

At the moment this is not possible. The filters work only on categories and immediate subcategories.

We would consider enhancing the filters to work for more than two levels of categories for the next version. However right now we have two really strong arguments against this:

1. We believe that more than two level of categories for an e-commerce website is not very user friendly and most e-shops try to avoid this. In fact you will rarely see such an organization. However in your case you have your top most category hidden. So I am wondering why this is?

2. The performance implications of having all the products from a category tree to be filtered are enormous. So if we are to implement this it would really have to be well thought of and worth the effort.

Hi,
Our shop has more than 2 level categories and we are currently using version 3.4. In your ajax filter plugin, it is not showing properly if category levels are more than 2. Like in our shop we have a category like White wine >> Chardonnay & Blends >> Chardonnay. All products are mapped with Chardonnay. When we browse White wine ajax filters are not available. Can you please explain why this is happening?


Hi,

We answered you on the ticket. Most probably you haven't enabled the "catalogsettings.showproductsfromsubcategories" setting and this is why you don't see the filters in the parent categories.

Hope this helps!