Profile: Valentin

Greetings shahhir,

if you want to show the image in the drop-down menus you have to use the Anywhere Sliders plugin and to set it up to show in the categories-banner widget zone, like we are doing in our demo - see here.

For the Tiffany there we are using a combination of the Mega menu and the Anywhere sliders plugins to achieve this functionality.

Greetings wwrighter,

thank you for pointing that out. We fixed the issue will release an update by the end of the day for this. It is a problem that can occur only on our demos since it is caused by the demo-strip so it cannot happen on an actual customer site.

Have a nice day!

Greetings ryaneklipse,

there shouldn't be any issue with the thumb carousel but just to be sure - please submit a ticket and include a link to your site and possibly admin credentials in it.

Please do not post your credentials here because other users will be able to see them, too.

As for your other questions - yes, the dots can be changed to arrows. However, clicking on the dots to change the active image is a bit more complicated and it will take some customizations to achieve.

If you want this functionality then we can offer you our new service called Theme Tweaks. With this service, we can do the customizations you need and you will pay only for the time it takes us to implement them.

Looking forward to your answer!
Have a nice day!

Greetings gruddle,

In order to investigate this issue we need access to your site so please, submit a ticket for this issue and include a link to your site and admin credentials in it.

Please, do not post your admin credentials here, because they will be visible to all our users.

Have a nice day!

Greetings,

yes, we are using icon-font for the icons in Prisma and you can see all of the icons in the font by going to this site.

Then you go in your file explorer to this location:

~ Presentation\Nop.Web\Themes\Prisma\Content\font

when you are there you drag and drop the prisma.svg file on the site you have just opened. A pop-up will show up on which you click OK. You will see all of the icons in the font generated.

If you want to use some of the icons you already have, just select all of the icons as described here. Then select Generate font on the bottom. This will give you the code you need to use for each icon.

DO NOT REARRANGE THE ICONS IN ANY WAY. This will change the code value and you will not be able to use them.

If you want to add more icons, just drag and drop them on top of the prisma font, then select them and then use the Move tool and drag them right at the end of the icons. This way the already existing icons will not lose their code value.

For more information please read the documentation of the site.

After you add your new icons to the font, you generate it and you download it you need to replace it in the above-mentioned location. Just as a precaution copy the original font somewhere so in case something breaks you can always switch the font back.

Hope this was helpful.

Greetings,

it seems you have an element which is stretching the whole page on mobile. As we inspected your site we found a large image with payment logos which you have inserted in a topic-page.

As I mentioned in the ticket, if you add the following code to your Custom Head Styles section, the problem should disappear:

.topic-block-body img {
     height: auto;
     max-width: 100%;
}

Greetings,

can you please provide us with a screen-shot of the exact element you need to change the height to, because there are many elements in the MegaMenu and the height of the menu is usually set by the inner rows of elements.

Greetings again,

you are allowed to do any kind of modification to your theme, but we cannot provide support for issues that aren't caused by our products.

Greetings Chongtto,

first, let me ask you - have you done any modifications to the themes or plugins View files?

If not, please submit a ticket for this issue and include admin credentials in it, so we can investigate the issue.

DO NOT POST YOUR ADMIN CREDENTIALS HERE because they will be publically visible.

Greetings,

you can hide the sub-category boxes from your category page by adding the following code to your Custom Head Styles section, located in you admin panel -> Nop-templates -> Themes -> Pavilion -> Settings:

.category-page .category-grid.sub-category-grid {
    display: none !important;
}