Stop sending Unpaid Orders Reminders email based on payment method

one year ago
#14454 Quote
  • 15
Is it possible to stop sending 'Unpaid Orders Reminders' email if the payment is Cash on Delivery (Payment Method) bcos we mark the order as paid only after the payment is received at the time of delivery which will be 7-10 days beyond order date.

Currently the plugin is sending emails and the customer is replying that the order is COD hence its unpaid.
one year ago
#14455 Quote
  • Moderator
  • 272
Unfortunately, it is not possible to disable the reminder only for Cash on Delivery payment method.
Best Regards,
Stoyan Dobrev