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Links on mobile version do not work on one site

sorano
7 years ago
#13118 Quote
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We have NopCommerce 3.2 and have 2 sites using same version and same template (Alfresco). While one site works fine, we noticed that on the other site sometimes links on the top (login, basket, wishlist, register) do not work properly. They become unresponsive, especially when site is accessed on the smartphone.

Any idea what the problem might be and how to solve it?

thanks and regards,
Stefan
7 years ago
#13121 Quote
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Hi sorano,

It is interesting that there is an issue only on one of the sites. It may be due to some custom CSS that you have added or some issue with the theme in a specific scenario. Would it be possible to send us a link to the store so that we can see what is the difference and the issue if there is any?

Looking forward to your reply.
Best Regards,

Stefan Hristov
Nop-Templates.com
sorano
7 years ago
#13122 Quote
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Sure,

here is one that works fine - www.akando.com

and the one that has problems - www.kinetafitness.com

looking forward to your reply,
thanks
Stefan
7 years ago
#13134 Quote
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Ho Sorano,

Thank you for the links. I found out what the problem is. It is caused by a modal dialog that is displayed when opening the site - the newsletter subscribe popup. After it is closed part of it stays above the link, although it is invisible, and makes the links below unclickable. Please see the image below. I have underlined the part of the code that is the issue and how is positioned above the header.




Hope that helps.
Best Regards,

Stefan Hristov
Nop-Templates.com
sorano
7 years ago
#13139 Quote
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Hi Stefan,

Thank you very much, we removed the pop up and everything works fine now.

regards
Hrvoje