Help required on the new NOPMega menu Plugin

Yes, I replaced this file with my own

\LatinJewelryDesigns\Presentation\Nop.Web\Plugins\SevenSpikes.Nop.Plugins.MegaMenu\Themes\nopClassic\Content\images\navpad1.png

and it still displays as a black background menu.

Thanks,
Tony

Well if the background is black, then you have accomplished your goal. Originally the background for the Mega Menu in the nopClassic theme is not black. See here: http://demos.nop-templates.com/

If you want to change the background of the drop down, you will have to change the header.png image.

Please check your image. I think that the problem is there.

Ivan,

I'm sorry but the image I am using is not black.

The Mega Menu was black when I first installed it.  That is why I am trying to change it.

Thanks,
Tony

Hmm. That is very strange.
Are you sure that you are using the menu in nopClassic theme? Also have you renamed the theme? If you have renamed the theme, you will have to rename the theme folder in all of our plugin. For example in the Mega Menu, go to Plugins/SevenSpikes.Nop.Plugins.MegaMenu/Themes/ and change the nopClassic folder name to the name of your theme.

If this does not work. Try and download again the package from our website, delete the SevenSpikes.Nop.Plugins.MegaMenu folder and paste the one from the package on its place. By default the Mega Menu in the nopClassic theme should not be with black background.

Thanks for your suggestion Ivan, but now I have a more urgent problem.

I uninstalled the Mega Menu Plugin from the Admin area and now I can't get to my live website.

It gives this message:

"We're sorry, an internal error occurred that prevents the request to complete.

Our supporting staff has been notified with this error and will address this issue shortly. We profusely apologize for the inconvenience and for any damage this may cause. You might want to try the same action at later time."

I have no idea of how to get my website back.

Thanks,
Tony

Hi Tony,

Have you by any chance uninstalled the Core plugin before the Mega Menu plugin?

No Ivan.  I simply uninstalled the Mega Menu from the Admin area and went back to my logged in website page, did a refresh (F5) and got that message.

Thanks,
Tony

Hi carneno,

Either go directly to your web site administration by typing www.yourstorename.com/admin and then go to System -> Log and see what is the error or change your Web.config file and turn off the custom errors.
You can do this by modifying your Web.config file by replacing RemoteOnly with Off:

<customErrors defaultRedirect="errorpage.htm" mode="RemoteOnly">

to

<customErrors defaultRedirect="errorpage.htm" mode="Off">

This way you can see what the problem is.

Best Regards,
Nop-Templates Support Team

Hello boyko.

Going to www.yourstorename.com/admin gives the same error, so I changed the Web.config as suggested and get this error:

Server Error in '/' Application.
--------------------------------------------------------------------------------

Unable to load one or more of the requested types. Retrieve the LoaderExceptions property for more information.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.Reflection.ReflectionTypeLoadException: Unable to load one or more of the requested types. Retrieve the LoaderExceptions property for more information.

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.  

Stack Trace:


[ReflectionTypeLoadException: Unable to load one or more of the requested types. Retrieve the LoaderExceptions property for more information.]
   System.Reflection.RuntimeModule.GetTypes(RuntimeModule module) +0
   System.Reflection.RuntimeModule.GetTypes() +4
   System.Reflection.Assembly.GetTypes() +78
   Nop.Core.Plugins.PluginManager.Initialize() +1515

[Exception: Could not load file or assembly 'SevenSpikes.Nop.Framework, Version=2.65.32.4797, Culture=neutral, PublicKeyToken=null' or one of its dependencies. The system cannot find the file specified.
Could not load file or assembly 'SevenSpikes.Nop.Framework, Version=2.65.32.4797, Culture=neutral, PublicKeyToken=null' or one of its dependencies. The system cannot find the file specified.
Could not load file or assembly 'SevenSpikes.Nop.Framework, Version=2.65.32.4797, Culture=neutral, PublicKeyToken=null' or one of its dependencies. The system cannot find the file specified.
]
   Nop.Core.Plugins.PluginManager.Initialize() +1810

[Exception: Could not load file or assembly 'SevenSpikes.Nop.Framework, Version=2.65.32.4797, Culture=neutral, PublicKeyToken=null' or one of its dependencies. The system cannot find the file specified.
Could not load file or assembly 'SevenSpikes.Nop.Framework, Version=2.65.32.4797, Culture=neutral, PublicKeyToken=null' or one of its dependencies. The system cannot find the file specified.
Could not load file or assembly 'SevenSpikes.Nop.Framework, Version=2.65.32.4797, Culture=neutral, PublicKeyToken=null' or one of its dependencies. The system cannot find the file specified.

Unable to load one or more of the requested types. Retrieve the LoaderExceptions property for more information.
]
   Nop.Core.Plugins.PluginManager.Initialize() +2202

[InvalidOperationException: The pre-application start initialization method Initialize on type Nop.Core.Plugins.PluginManager threw an exception with the following error message: Could not load file or assembly 'SevenSpikes.Nop.Framework, Version=2.65.32.4797, Culture=neutral, PublicKeyToken=null' or one of its dependencies. The system cannot find the file specified.
Could not load file or assembly 'SevenSpikes.Nop.Framework, Version=2.65.32.4797, Culture=neutral, PublicKeyToken=null' or one of its dependencies. The system cannot find the file specified.
Could not load file or assembl

I suspect that you have uninstalled the Core plugin before trying to uninstall the Mega Menu plugin.
The Mega Menu plugin is using the Core plugin, so when you uninstall the Core plugin the Mega Menu plugin crashes.
The correct way is to uninstall the Mega Menu plugin first and then the Core plugin.

To resolve the problem go to the App_Data folder of your website and open the InstalledPlugins.txt file.
Delete the following line: SevenSpikes.Nop.Plugins.MegaMenu
also check if there is a line: SevenSpikes.Core if there is, delete it too.
Save the file and you are good to go. The plugins are uninstalled.

Best Regards,
Nop-Templates Support Team