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Profile: SDobrev

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Hi,

If it is possible to send us your current database we will debug the code locally and find the problem.

Hi,

It looks like there aren't any available filters for these products. You can try to enable all filters from the "Ajax Filters Availability Settings" tab.

Unfortunately, without access to the administration, we can't give you any other suggestions.

Hi,

Check which filter panels are enabled in the Ajax Filters settings and if the products returned by the search engine can be filtered by these filter panels.

Hi,

Could you please submit a ticket providing more details (URL to the store, if it is possible admin credentials) about this issue?

Thank you!

4 years ago

Hi,

Usually, we don't provide the source code of our products.

You can contact our sales team at [email protected]

4 years ago

Hi,

Pickup in-store and Shipping Address are different panels and there is a code which handles showing/hiding the panels. If you modify the markup you should carefully check if everything is working as expected.

We haven't made such customization so unfortunately, we can't help you about this change.

4 years ago

Hi Lorenzo,

The One Page Checkout always preselects one payment method by default and this can't be changed because it is required a payment method to be selected to build some of the checkout panels.

4 years ago

Hi,

In the System Log, there should be an error logged. Please submit a ticket and add the full error message.

Thank you!

Bugs
4 years ago

Hi,

Thank you for reporting this bug. We fixed it and the new version is deployed to our server.

4 years ago

Hi,

You said you are upgrading to 4.0 from 3.9 but the error message says the plugin version is "3.8.248.21753". Please double check which packages are you using.