Profile: Support
User posts
12 years ago
CTRL-F5 worked, though my forums don't look right still, unless this is the new look?
http://store.incontrolzwave.com/boards/topic/140/cloud-server-handshake
http://store.incontrolzwave.com/boards/topic/140/cloud-server-handshake
Hi,
We fixed some issues in the forum, but as I now inspect the css for the forum on your site, it looks like some classes are missing. So can you update the styles.css file for the theme and see if the problems with the forum go away.
Please let us know how it goes!
Hi rgujral,
Thank you for your feedback!
Please open your ~/Themes/ShopAll/Content/styles.css and add the following:
.order-summary-content .order-details-table {
width: 100%;
}
then press Ctrl + F5 to clear your browser's cache.
Hope that helps!
12 years ago
Hi Ryan, Chirag,
We have fixed a huge bottleneck in the Nop Mega Menu that should improve the performance of our products. Please download the packages again and replace the Nop Mega Menu plugin with the new one from the downloaded package.
Please let us know if there is improvement in the speed of loading!
Thanks!
12 years ago
Hi,
We will fix the issues with the forum in a day or so. After we are ready with the 3.0 release we will restyle all the forums in our themes to make them look nicer and more modern.
Thanks for the patience!
12 years ago
What is this situation?
Updated whenever an error occurs?Please carefully review and update.
http://www.controlsystem.co.kr/Content/Images/uploaded/bug14.jpg
http://www.controlsystem.co.kr/Content/Images/uploaded/bug15.jpg
Hi manager,
Can you please check, that the Widget of the Instant Search plugin is enabled and the Enabled setting of the plugin is checked. You can do this from the administration of the Instant Search plugin.
We will investigate the problem in the search button in the forum.
Ivan Stoyanov
Updated whenever an error occurs?Please carefully review and update.
http://www.controlsystem.co.kr/Content/Images/uploaded/bug14.jpg
http://www.controlsystem.co.kr/Content/Images/uploaded/bug15.jpg
Hi manager,
Can you please check, that the Widget of the Instant Search plugin is enabled and the Enabled setting of the plugin is checked. You can do this from the administration of the Instant Search plugin.
We will investigate the problem in the search button in the forum.
Ivan Stoyanov
Hi again,
The forum issue had been fixed and uploaded on the site. Please download the theme again and replace the ~/Themes/Electronics folder with the one from the downloaded package. Then press Ctrl+F5 in order to clear your browser's cache.
Thank you for your patience!
If you find any other issues please do not hesitate to contact us again!
12 years ago
Hi Ryan,
We did have a look at your site and the design seems ok, except some issues that have been already fixed. You can download the theme again from your My Downloads section and replace the theme and the plugins with the new ones. Then you must click Ctrl+F5 several times in order to clear your browser’s cache.
Hope that helps!
I applied the fixes in the new download, but the site continued to be out of alignment. When the other poster (Chirag) mentioned that his worked on the default theme, I switched mine to that as well and it's SOOO FAST now. It appears that something with the Electronics theme or perhaps a plugin is doing something bad. I noticed that my CPU spikes and stays at 100% when that theme is selected. For now it's turned off so that people can actually use my site. Please let me know how I can assist you in troubleshooting.
I've got skype for IM chat if that helps.
Hi Ryan,
Before there was a problem with the categories on the home page, but now they are aligned. Can you please try again to press Ctrl+F5 several times and see if there is any difference. Can you also tell us what browser do you use.
Best Regards!
12 years ago
I upgraded my site today to version 3.0. My template is somewhat messed up. Additionally, the store is slow -- even going through my CDN.
My prior version was 2.65 and was zippy. I could surf around no problem. Now though... ugh... well check it out.
Any suggestions on fixing the template would be welcomed.
To compare, here's what my store looked like on 2.65 (http://teststore.incontrolzwave.com/). Basically, my anywhere sliders are gone and the menu at the top is out of line. When I login as Admin, the admin menu appears on the left side of the screen.
EDIT
It seems in the move even my original site is messed up; here's a list of what's not working:
- I used to have categories on the main menu. Now you'll notice they are embedded in the page down below
- My main slider isn't working - it actually is working on the main site so you can see it there
- Forums is *really* messed up
In the end, it almost feels like I'm missing CSS/Images or something. I've tried to re-copy my Themes/Electronics folder as well as my plugins.
My prior version was 2.65 and was zippy. I could surf around no problem. Now though... ugh... well check it out.
Any suggestions on fixing the template would be welcomed.
To compare, here's what my store looked like on 2.65 (http://teststore.incontrolzwave.com/). Basically, my anywhere sliders are gone and the menu at the top is out of line. When I login as Admin, the admin menu appears on the left side of the screen.
EDIT
It seems in the move even my original site is messed up; here's a list of what's not working:
- I used to have categories on the main menu. Now you'll notice they are embedded in the page down below
- My main slider isn't working - it actually is working on the main site so you can see it there
- Forums is *really* messed up
In the end, it almost feels like I'm missing CSS/Images or something. I've tried to re-copy my Themes/Electronics folder as well as my plugins.
Hi Ryan,
We did have a look at your site and the design seems ok, except some issues that have been already fixed. You can download the theme again from your My Downloads section and replace the theme and the plugins with the new ones. Then you must click Ctrl+F5 several times in order to clear your browser’s cache.
Hope that helps!
12 years ago
Hello,
I was about to buy this plugin but I noticed with surprise that in IE 8 and in some releases of IE 9 when you click to the Category item, the menu does non opens (so it is impossible to navigate).
Any ideas?
I was about to buy this plugin but I noticed with surprise that in IE 8 and in some releases of IE 9 when you click to the Category item, the menu does non opens (so it is impossible to navigate).
Any ideas?
Hi again,
It seems that you are using an older version of the Nop Mega Menu. There was a big in IE which had been fixed a while ago. Please open the ~/Plugins/SevenSpikes.Nop.Plugins.MegaMenu/Themes/DefaultClean/Content/styles.css and remove the filter property of the following css classes:
.mega-menu
and
.mega-menu > li:hover
Then click several times Ctrl + F5 in order to clear your browser's cache.
Please let us know if the issue still occurs.
12 years ago
Hi,
Would you be able to send us a link to the website on which you experience the issue and tell us which version of the Nop Mega Menu you have, so that we can investigate the possible issue. Also can you try to reproduce it on some of our demos(for example on http://demos.nop-templates.com/ ).
It will be great if you can specify on which IE 9 release you have seen the error.
If you can send a screenshot with the error on [email protected] this will help us a lot too.
Looking forward to your reply!
12 years ago
Hi :
In Nop All Theme, I notice that background colors are mostly grey / black and just wanted to know if this theme is available in any other color codes as well ?
Similar to new Fashion theme, is it possible to customise and paint "Nop All" as bright as in Fashion Theme ?
I am exploring various options and want to decide on one.
Regards,
In Nop All Theme, I notice that background colors are mostly grey / black and just wanted to know if this theme is available in any other color codes as well ?
Similar to new Fashion theme, is it possible to customise and paint "Nop All" as bright as in Fashion Theme ?
I am exploring various options and want to decide on one.
Regards,
Hi rgujral,
The Nop Shop All Theme comes with the same color scheme as on the demo store. If you are familiar with CSS then you can easily change the colors of the theme directly from the css file that comes with the theme. We do have plans to create a Theme Roller for all our themes, so that you don't have to mess with the css directly but we will start working on it once nopCommerce 3.0 is released.
Hope this information is useful!
Thanks
