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Bugs
8 years ago

vipul.dumaniya wrote:
can i get some reply about above error please ?? i check bin folder and  it using the correct version 9.0.1.19813 of the Newtonsoft.Json.dll as same is using by Nop.web in 3.8 version so i think 9.0.0.0 is using by pavillion theme plugin
can you please verify it ASAP ??

Hi,

Could you please tell me your product version? You can do it by going to Administration -> System -> System information -> click Show button next to the loaded assemblies and search for something like this:

SevenSpikes.Theme.Pavilion, Version=3.*.***.*****, Culture=neutral, PublicKeyToken=null

I checked the references and none of the plugins in the Pavilion theme do not use the Newtonsoft.Json.dll.

Do you have any other plugins from different vendors?

Looking forward to your reply!
Hello , sorry but i am getting the same error again.
Here is the what i found in system information  
SevenSpikes.Theme.Pavilion, Version=3.8.888.22855, Culture=neutral, PublicKeyToken=null
Newtonsoft.Json, Version=9.0.0.0, Culture=neutral, PublicKeyToken=30ad4fe6b2a6aeed. No i don't have any third party plugin i have sevenspikes two theme 1.Pavilian and 2.ShopAll but we are using only Pavilian also i am getting this error from ajax call of pavilian theme plugin itself. on
http://hostname/paviliontheme/retrievecolorsquares
i am getting this error only there is not any other place where i am getting this error so it means there is something wrong from plugin. But the strange things is this is dynamic sometimes happens and sometimes work. After Each restart of application either i am getting started this error or it fixed this error automatically. i mean it is dynamic by just restarting the application it started working sometimes and sometimes it started getting this error on each ajax call of above URL only. i am not getting any other place this error only on above ajax call it getting. can you please suggest what could be the issue ??


Hi,

Could you please submit a ticket to our system providing a link to your site so that we can inspect the request that is made. Otherwise, it is really hard to track down the problem.

8 years ago

jakubz wrote:
Maybe it possible to add to this plugin function/button like:

Bestsellers - "show all"
New Products - "show all"
etc.

Now we have 4 or more product but can't move our client to "category" or landing page where we want create information for him?

I think something like "Collection Cyber Monday" Black Friday where we show specific product line and Client see few of them, and can click "show all" and move there where he find rest...

Is this possible? You can do this in few "way":

1. If this is category we choose form category tree / topic etc.
2. We just put there link do page where we want move client.

Of course we can check or uncheck this function. What you think?



Hi jakubz,

Unfortunately, the plugin is not designed to work in this way. Could you please suggest your idea in our UserVoice portal and if people vote for it, we will implement it.

Thanks.

Bugs
8 years ago

vipul.dumaniya wrote:
can i get some reply about above error please ?? i check bin folder and  it using the correct version 9.0.1.19813 of the Newtonsoft.Json.dll as same is using by Nop.web in 3.8 version so i think 9.0.0.0 is using by pavillion theme plugin
can you please verify it ASAP ??


Hi,

Could you please tell me your product version? You can do it by going to Administration -> System -> System information -> click Show button next to the loaded assemblies and search for something like this:

SevenSpikes.Theme.Pavilion, Version=3.*.***.*****, Culture=neutral, PublicKeyToken=null

I checked the references and none of the plugins in the Pavilion theme do not use the Newtonsoft.Json.dll.

Do you have any other plugins from different vendors?

Looking forward to your reply!

Bugs
8 years ago

kellersys wrote:

1.  Load time is over 30 secs.
2   Shipping Area does not display options
3.  When selecting payment it automatically jumps back.

Following bugs in log.

A public action method 'updateaddress' was not found on controller 'SevenSpikes.Nop.Plugins.RealOnePageCheckout.Controllers.RealOnePageCheckoutController'.

A public action method 'updatepaymentmethod' was not found on controller 'SevenSpikes.Nop.Plugins.RealOnePageCheckout.Controllers.RealOnePageCheckoutController'.

A public action method 'updatecountry' was not found on controller 'SevenSpikes.Nop.Plugins.RealOnePageCheckout.Controllers.RealOnePageCheckoutController'.


Hi,

Have you made any modifications to the nopCommerce?

This issue could be because of some javascript caching. Could you please try to clear the cache and see if this will fix your issue?

If this does not help, please submit a ticket to our system providing a link to your website and admin credentials so that we can inspect it. This will be the fastest way to resolve the issue.

Looking forward to your reply!

8 years ago

JacquieK wrote:
I have NopCommerce 3.8 & RealOnePageCheckout Version=3.8.829.22773.  If I log in to an existing account with a shipping address  available and go to checkout, everything loads fine on the page.  If I try to checkout as a guest (or an account without a shipping address), the page gets javascript errors and cannot load.  I did some troubleshooting and determined my Stripe Payment plugin (Payments.Stripe Version 1.3.0.2
from www.nop-payments.com) is the issue.  If I disable it, the one page checkout is fine.  If I re-enable Stripe payment, the page gets an error and will not load.  I set the default country to US, but that didn't fix it.  Stripe payments works fine when I disable one page checkout.  Is there a known fix for this by any chance?


Hi JacquieK,

there was indeed a problem, but it was fixed by the nop-payments develop about 3 months ago. You just need to re-download the Stripe plugin and everything will work fine.

P.S. - the version that contains the fix is Stripe_3_80_1.4.0.0 or above.

Hope this helps!

swild wrote:
Hello,
I want to add 2 additional form fields to "Customer" and "Address" e.g. "ID card number"

Is it possible to make use of the nC standard backend configuration?
configuration > Customer form fields > Custom customer attributes > add new

Custom customer attributes
If the default form fields are not enough for your needs, then you can manage additional customer attributes below.

"add new"
Identity card number

Or any other way to add customized form fields?

Thanks for feedback


Hi,

The One Page Checkout plugin does support custom address form fields, so you can use them without any problems.

Hope this helps!

8 years ago

hkreklame wrote:
Is there any way to know when the contact form is sent? I need to track the event, but only IF the form is successfully sent.


Hi,

Yes, there is an event when the form is successfully sent. However, this event is used also when a new review is submitted. The event is called "quickTabsRefreshedTab". Would that work for you?

eadameg wrote:
Is there a way of showing ribbons in associated products?


Hi,

Yes, you should just adjust the selectors of the plugin.

In the Product Box Selector setting add ".product-variant-line" and in the Product Box Picture Container Selector setting add ".variant-picture"

Hope this helps!

Contact Form
8 years ago

S63 wrote:
Hello. Could you please let me know if it is possible to add a custom field like "phone" and a validation onto form?

I have searched through the forum, but no luck :(

Thank you.


Hi,

Unfortunately, it is not possible to add custom fields into the Contact us tab in the Quick Tabs plugin.

Please suggest your idea in our UserVoice portal and if people vote for it, we will implement it.

Hope this helps!

8 years ago

IvanSlater wrote:
Hi.

Any message generated is being duplicated in QueuedEmail list. Same if I look in database, [SS_CR_CustomerReminderMessageRecord]. Records have minimal miliseconds difference, same reminderId, customerId, ReminderMessageId.

We are testing latest trial version on nop 3.7 running on webfarm (2 processors).

No other nop e-mail is being duplicated, should it be related to webfarms?

Can you verify?


Hi,

Most probably, it is from the webfarms. Can you test it without webfarms?

Looking forward to your reply!