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Widget zones definition causes an error

ReemAbbas
2 months ago
#21960 Quote
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I installed the plugin and used it without any issues on my local host application. Once the application was deployed on azure, I re-installed the plugin and tried to configure it. I am able to define a new slide but once I try to add a widget zone I get the following error.

We're sorry, an internal error occurred.

Our supporting staff has been notified of this error and will address the issue shortly.

We apologize for the inconvenience.

Please try clicking your browsers 'back' button or try reloading the home page.

If you continue to receive this message, please try again in a little while.

Thank you for your patience.
todor.atanasov
2 months ago
#21964 Quote
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ReemAbbas wrote:
I installed the plugin and used it without any issues on my local host application. Once the application was deployed on azure, I re-installed the plugin and tried to configure it. I am able to define a new slide but once I try to add a widget zone I get the following error.

We're sorry, an internal error occurred.

Our supporting staff has been notified of this error and will address the issue shortly.

We apologize for the inconvenience.

Please try clicking your browsers 'back' button or try reloading the home page.

If you continue to receive this message, please try again in a little while.

Thank you for your patience.


Greetings,

Please raise a support ticket in our support system and provide us with the full error message that you see in your system log. If you are not able to access the System -> Log in the administration, please follow this article to enable logging in the file system.
Best regards,
Todor Atanasov
Nop-templates.com