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Not respond to the button to send the message to contacts.

gnik
8 years ago
#10061 Quote
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Good afternoon.

The new design does not respond to the button to send the message to contacts. How can I find out why?

http://1drv.ms/1iQpk95

http://1drv.ms/1iQp4ah

Thank you.
Deni
8 years ago
#10074 Quote
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  • Moderator
  • 389
gnik wrote:
Good afternoon.

The new design does not respond to the button to send the message to contacts. How can I find out why?

http://1drv.ms/1iQpk95

http://1drv.ms/1iQp4ah

Thank you.


Hi, 

By the mark-up you have sent, I think you use a custom theme. That is why the button is not styled for it. The plugin comes with styling for the Default Clean theme.

I hope this info was helpful !
Best Regards,
Mladen Staykov
Nop-Templates.com
gnik
8 years ago
#10077 Quote
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yes it is a custom theme. Is it possible to somehow determine why, after filling the fields and clicking send, nothing is happening?
Deni
8 years ago
#10079 Quote
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  • Moderator
  • 389
gnik wrote:
yes it is a custom theme. Is it possible to somehow determine why, after filling the fields and clicking send, nothing is happening?


Hi, 

I suggest you to raise a ticket in our ticketing system.

There, you will be able to securely provide a link to your site and we will be able to check it for you and let you know what is missing.
Best Regards,
Mladen Staykov
Nop-Templates.com