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Can't see general settings tab

alizafar82
8 years ago
#9546 Quote
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When I navigate to the plugin config screen, I only see the configuration notes section on the page and nothing else. How can I access the general settings tab.
Thanks
Boyko
8 years ago
#9547 Quote
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alizafar82 wrote:
When I navigate to the plugin config screen, I only see the configuration notes section on the page and nothing else. How can I access the general settings tab.
Thanks


Hi alizafar82,

Do you see it on our demo web site?
If you see it then there is something wrong on your machine.
If not then it should be something from your browser. What browser are you using?

Thanks
Regards,
Nop-Templates.com Team
alizafar82
8 years ago
#9551 Quote
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Hi,
Thanks for the reply. Yes, I can see the tab on the demo site but unfortunately not on my own. I'm currently on nopCommerce 3.5, hosted on Azure and I have tried IE,Chrome and Firefox. Can you suggest any possible fix?
Thanks.
Ali.
Boyko
8 years ago
#9557 Quote
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  • Moderator
  • 1570
alizafar82 wrote:
Hi,
Thanks for the reply. Yes, I can see the tab on the demo site but unfortunately not on my own. I'm currently on nopCommerce 3.5, hosted on Azure and I have tried IE,Chrome and Firefox. Can you suggest any possible fix?
Thanks.
Ali.


Hi alizafar82,

I really can't say what might be wrong without looking at your web site.
Please submit a ticket with a link to your web site and administration credentials, so that we can login and then advice.
Regards,
Nop-Templates.com Team