Profile: SDobrev

Hi,

Did you delete all SevenSpikes folder and paste the new ones? Most probably the Core plugin and the AjaxFilters plugin are not compatible.

Check the exact versions of the plugins in the Loaded Assemblies page. The Core plugin and all SevenSpikes plugins should be the same version.

Hi,

The "Highlight first element" setting should be checked if you want to go to the product page instead to the search after pressing enter.

Please enable the setting on your site so we can test.
Thank you.

Hi,

Please submit a ticket and if it is possible provide admin credentials for your store.

Hi,

Could you please provide a URL to your store so we can investigate the problem?

Hi,

Which version of the plugin are you using? We have added caching to the Mega Menu plugin in version 22646. You can view the exact version of the plugin in Nop-Templates -> System Information -> Loaded assemblies.

If you are using older version update the plugin and the problem will be resolved.

Hello,

You can disable some of the filters if you are not using them from the Availability Settings panel. This should improve the performance.

If you can provide us your database we can try to find what is slowing down the filtration.

Hi,

It is not possible to use the Unpaid Orders reminder rule in combination with the orders payment method.

There is no shipment received reminder rule. You can suggest your idea in our UserVoice portal.

Hi,

The Shipping methods panel and Shipping Address panel are showing only if the current cart requires shipping.

Please check your products.

Hi,

Here is the Action that we are using:

        public ActionResult InstantSearchFor(string q, int categoryId = 0, int manufacturerId = 0, int vendorId = 0)
        {
            List<ProductOverviewModel> searchProductInfos = SearchProducts(q, categoryId, manufacturerId, vendorId);

            return new JsonResult { Data = searchProductInfos, JsonRequestBehavior = JsonRequestBehavior.AllowGet };
        }

Hi,

Unfortunately, it is not possible to trigger the zoom on image click. We are using an external library for the zoom function and it can not be modified.