Profile: Support

It seems that the query for the specification filters is throwing an exception somewhere and the sql server is giving a time out.

Would you be able to debug it locally with the same database and see what the exception is and also the inner exception object for the exception?

If not, is it possible for you to send us your database so that we can debug it locally?

Which version of the filters are you using?
Is it 2.3?

We really want to improve the products with each release and at the same time to keep their high quality. Keeping everything up to date with the frequent releases of nopCommerce almost every month forced us to make these plugins paid.
The price will be based on the 1 year free support and 1 year free updates that the clients will get as an addition to the product they have purchased.
The price will be announced with the release of the products later this week.

Hope this information helps!

Best Regards
Nop-Templates Support Team

Hi Dave,

I think I got your point now. What you want is different from what the Tabs are actually designed for. The idea of the Tabs is to be shared between multiple products and this way changing the content of a Tab will result in changing it in every product it is assigned to. What you want is in the opposite direction. You want Tabs not to be shared and to be specific to a product only.

May be this could work for you:

1. You would like to have Tabs that could be used as a Template when adding new tabs to a product. Lets call it a Tab Template.

2. You want to be able to chose a Tab Template when you want to add a new Tab to a product.

3. Once you chose a Tab Template then a new Tab will be added to the product and you will be able to change it specifically for this product.

We think this is a common scenario, so we will implement it.
But we can't promise this could be done for the next week release.


Many thanks

You can have more than one Tab for a product.
Each tab have a System Name that you can use to specify for which product it will be used. If you have a product named Face Cream 1 then you can create two tabs i.e 'Face Cream 1 direction' and 'Face Cream 1 ingredients' and add them to your 'Face Cream 1' product.

Is this what you want or we are missing something?

Thanks

Hi Dave,

Could you be a little more specific about this and to be sure we are on the same page, could you illustrate what you want with a real world example.

We are working on a PRO version of the Tabs that will be released next week.
It will support adding tabs not only to products but also to categories i.e have a Tab with content specific for all the products in a given category.
As it will be released next week we still have some time to add new features if they are doable of course.
So feel free to give any suggestions you might have!

Best Regards,
Nop-Templates Support Team

No, we don't have a free 2.3 version.

Hi Amit,

We can confirm that Nop Home Page Sliders, which is available for nopCommerce 2.0/2.1/2.2 is FREE to use. Please keep in mind that for the FREE plugins we don't provide support and any updates when a new version of nopCommerce is out. As many of our clients requested support and also are interested in new updates of the plugins for the new versions of nopCommerce, we decided to create a PRO paid version of the plugin for nopCommerce 2.3 that will allow you to add as many sliders as you want and by purchasing you will get free support and updates for 1 year.
All registered users in our web site will get a discount should they want to buy the Pro versions of the plugins.
We plan to release the Pro versions of the plugins next week.

Best Regards,
Nop-Templates Support Team

Hi Liz,

No,these plugins don't work in nopCommerce 2.3.
We are working on Pro versions of these plugins for nopCommerce 2.3,which will not be free. The Pro versions will be much more powerful and will come with updates for 1 year for any new version of nopCommerce and also dedicated support.
For any existing customers that use the free plugins we will make a discount should they want the Pro versions.

The Pro versions will be released next week.

Best Regards,
Nop-Templates Support Team

First you need to make an order for the Sliders. Just add them to your shopping cart and proceed to checkout. Once you confirm your order, you have to go to My Account -> Downloadable products and download it from there.

Best Regards,
Nop-Templates Support Team