Profile: chvi


User posts

11 years ago

I am using the plugins that were supplied, are you saying that there is a new version?

11 years ago

Hi Ivan,
Please be more specific when you speak of column layout.  Do you have examples of what that would look like?

11 years ago

I have the carousel set for default 3 but appears 4?

11 years ago

How would I change the color scheme on the JCarousel?

11 years ago

How do I designate products to be in carousel without them becoming featured products on the home page?

11 years ago

I did notice that the nop plugins were inside a folder called plugins inside the plugins folder.  Could that be the problem?

11 years ago

I need your help.  I installed the NopClassic theme along with the plugins.  I get the same error message when I click to add an anywhere slider or I click manage carousel.  This is the error message.
We're sorry, an internal error occurred.

Our supporting staff has been notified of this error and will address the issue shortly.

We apologize for the inconvenience.

Please try clicking your browsers 'back' button or try reloading the home page.

If you continue to receive this message, please try again in a little while.

Thank you for your patience.
So, I contacted my hosting company and asked them to look at it and this is what they replied:
In regards to your plugin issue, when checking the error logs and the page internally we found the following errors that occur when attempting the actions described in your previous ticket response.

    Could not find a part of the path '\\FSC01-S06\wwwroot$\\wwwroot\Plugins\SevenSpikes.Nop.Plugins.AnywhereSliders\Themes\DarkOrange\Content\nivo\skins'.

    Could not find a part of the path '\\FSC01-S06\wwwroot$\\wwwroot\Plugins\SevenSpikes.Nop.Plugins.JCarousel\Themes\DarkOrange\Skins'.

Essentially the errors are caused because the plugins are still looking for the folders SevenSpikes.Nop.Plugins.JCarousel and SevenSpikes.Nop.Plugins.AnywhereSliders\Themes\DarkOrange\Content\nivo\skins'.  which seems to be caused by two things one the new skin was not properly installed and two the plugins are not properly installed because of it.

Hence, you may need to re-install both the skin and the plugins.
I'm at a loss.  

11 years ago

Will the plugins work with any nop theme or just the dark orange and classic?

11 years ago

I would like to remove the gradient from the top of the theme.  Could you tell me, in the simplest terms possible, how to do this?

11 years ago

I am unable to login to my site, so I called Arvixe and they suggested that because enabling plugins
were the last thing that I did, that one of them could be the culprit.  The only option from them is to reinstall but then I will lose any changes that I made.  Any ideas?  I'm stuck until I can find a solution.