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Error "Retrieving failed"

shvager87
10 years ago
#4259 Quote
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Sometimes I have an popup window with:
Retrieving ...Nop.Ajax.Filters/JqueryTemplates/JDropDown.htm failed.
What is it?
Support
10 years ago
#4278 Quote
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  • 1044
shvager87 wrote:
Sometimes I have an popup window with:
Retrieving ...Nop.Ajax.Filters/JqueryTemplates/JDropDown.htm failed.
What is it?


Hi shvager87,

Would it be possible to share some more info on this issue:

- Can you let us know when you have seen this issue.
- If you can send us a link to your website so that we can have a look at this will be great.
- What is the exact url that is displayed in the popup window.
- What had been the exact url of the page that you have received it.
- What is the error message in your System -> Log

Looking forward to your reply!