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Profile: hsi_isdept

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Bugs
5 years ago

The error was caused by the refactoring of code in the brooklyn.js file.  I replaced the entire file with an updated version provided by NopTemplates which resolved the issue.  I do not know what exact lines of code in the file were changed to resolve the issue.

I would assume that I cant share that file with you due to licensing restrictions (even though it's to fix a bug), so you will need to contact NopTemplates for the fix.  If you're not under contract with them for maintenance on the theme, I would think that they would work with you to provide you a fix of some sort based off of your theme version.  They've always worked well with me in the past on the various issues I've had.

Let me know if I can be of further assistance.

Troy

Bugs
6 years ago

Feel free to delete the above posts - it seems that the CSS was cached so once I cleared the browser history, it picked up the updated CSS files and things loaded as expected from the best I can tell.  I apologize for not catching this sooner.  I'll continue to test to ensure that things are as they should be.

Bugs
6 years ago

Ok... for some reason the screen shot wont show.... sorry for the extra posts. Here is the URL - http://review2.hogslat.ro/Content/images/uploaded/IE11_quickViewBrooklynTheme_postUpdate.jpg

Bugs
6 years ago

hsi_isdept wrote:
Here is a screen shot of our test site after the update (which matches your demo site here) -

Bugs
6 years ago

Here is a screen shot of our test site after the update (which matches your demo site here) -

Bugs
6 years ago

I've downloaded the latest version of both the Brooklyn theme and its plugins this morning.  I've updated our test site and I still get the same incorrect view within IE.

Theme version - NopUltimateThemeCollection_3.9.516.24125  Please advise on how to fix.  Thanks

Bugs
6 years ago

Hello..... in testing our upgrade to NOP 3.9, we've come across what looks to be a CSS issue with the product quick view and Internet Explorer 11 as shown here (we are able to recreate it on your test site also)-



Any help in fixing this would be greatly appreciated.  I've tried some quick changes to the QuickView.css and the AjaxCart.css files in an attempt to fix my local instance, but couldn't get it properly placed.

The version of IE we are using is 11.0.9600.18665
Thanks for your assistance in advance.

Bugs
6 years ago

This issue has now been resolved with the latest provided update.  I appreciate you and your team's efforts regarding the handling of this matter.

Bugs
6 years ago

Thanks Nikola..... I've updated the ticket and I appreciate your prompt responses.

Bugs
6 years ago

Due to no longer having an active support plan for the themes (I'm not sure why we would need an active support plan to report a bug), I did submit a ticket under a different item's license.  Please review at your earliest convenience.  Thanks.